intermittent BSOD

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  1. Posts : 9
    windows 7 home premium 64 bit SP1
       #1

    intermittent BSOD


    Recently I installed a new case fan into my computer and since doing so my computer has been having BSOD intermittently after starting my computer and it running for a few minutes. I have attached the text file i have saved regarding the BSOD errors. Sometimes it will go for a week with out anything sometimes a few days or sometimes multiple days in a row.

    Troubleshooting i have already done:
    Changed the port the new fan is plugged into (still got BSOD)
    Unplug new fan (still BSOD)
    Plug fan directly into battery with adaptor
    Memory Diagnostics (no problems)
    SFC scan (no problems)

    before installing the new case fan my computer was fine and did not get BSOD, since then it has caused problems and i still can't find where the issue is.

    I have attached both the BSOD error info txt file and system specs
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Run this command in an admin command prompt, it'll create some files on the desktop. Select the files, copy them to a zip file and upload the zip.
    Code:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"
    Files that are created:
    • *.dmp,
    • dxdiag.txt,
    • hosts.txt,
    • systeminfo.txt,
    • drivers.txt,
    • msinfo32.nfo,
    • eventlog.txt,
    • uninstall.txt,
    • installed.txt,
    • services.txt,
    • startup.txt
      My Computer


  3. Posts : 9
    windows 7 home premium 64 bit SP1
    Thread Starter
       #3

    axe0 said:
    Run this command in an admin command prompt, it'll create some files on the desktop. Select the files, copy them to a zip file and upload the zip.
    Code:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"
    Files that are created:
    • *.dmp,
    • dxdiag.txt,
    • hosts.txt,
    • systeminfo.txt,
    • drivers.txt,
    • msinfo32.nfo,
    • eventlog.txt,
    • uninstall.txt,
    • installed.txt,
    • services.txt,
    • startup.txt
    Attached the requested file, it didnt produce a dxdiag.txt file though so i found it and saved seperately
      My Computer


  4. Posts : 9
    windows 7 home premium 64 bit SP1
    Thread Starter
       #4

    I'm not sure if this is important but i also previously have run a disk check on c drive and had no problems, however today right after the BSOD i got after starting my computer after work it recommended a disk check which i let it run where it deleted some corrupt files and fixed orphaned files. Running disk check again later this evening came up saying the disk is clean
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Could you upload these chkdsk logs please Check Disk (chkdsk) - Read Event Viewer Log

    I'll have a look at the uploaded files asap.
      My Computer


  6. Posts : 9
    windows 7 home premium 64 bit SP1
    Thread Starter
       #6

    I have attached the 2 check disks from mid Jan (chkdsk and chkdsk2) the check disk from yesterday after it blue screened and it automatically recommended (chk disk) and the one from this morning (check disk)
      My Computer


  7. Posts : 9
    windows 7 home premium 64 bit SP1
    Thread Starter
       #7


    also had 2 more this morning after sending the files

    13/02/2017 9:23:06 a.m. DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1
    3/02/2017 9:21:12 a.m. SYSTEM_SERVICE_EXCEPTION 0x0000003b

    thanks
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computer


  9. Posts : 9
    windows 7 home premium 64 bit SP1
    Thread Starter
       #9

    done as requested
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Upload a new zip file that includes the new dump
      My Computer


 
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