Random BSOD 0x80000003 / IRQL_NOT_LESS_OR_EQUAL


  1. Posts : 3
    Windows 7 Prof x64
       #1

    Random BSOD 0x80000003 / IRQL_NOT_LESS_OR_EQUAL


    I have a brand new Lenovo and this is my 3rd BSOD in the last 7 days, I am getting worried.

    This is the Dm Collector zip for the last two BSODs (I deleted the first one, unfortunately, but it was another IRQ-Not-Less-Or-Equal)

    I uploaded both dumpfiles to Error - these are the reports:

    Code:
    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR – Windows System Software — Unique Expertise, Guaranteed Results)
    Online Crash Dump Analysis Service
    See OSR Online - The Home Page for Windows Driver Developers for more information
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
    Machine Name:
    Kernel base = 0xfffff800`03202000 PsLoadedModuleList = 0xfffff800`03444730
    Debug session time: Mon Feb 13 03:00:48.298 2017 (UTC - 5:00)
    System Uptime: 0 days 1:36:48.014
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffa8016b8e898, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000324f4b1, address which referenced memory
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034ae100
    GetUlongFromAddress: unable to read from fffff800034ae1c8
     fffffa8016b8e898 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!ExDeleteResourceLite+d1
    fffff800`0324f4b1 48894108        mov     qword ptr [rcx+8],rax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88003938600 -- (.trap 0xfffff88003938600)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa801c07ef50 rbx=0000000000000000 rcx=fffffa8016b8e890
    rdx=000000000000070d rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8000324f4b1 rsp=fffff88003938790 rbp=fffff8000341b280
     r8=fffff880039388a1  r9=fffff8a0451c1450 r10=fffff800033f1b20
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!ExDeleteResourceLite+0xd1:
    fffff800`0324f4b1 48894108        mov     qword ptr [rcx+8],rax ds:fffffa80`16b8e898=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800032719a9 to fffff80003272400
    
    STACK_TEXT:  
    fffff880`039384b8 fffff800`032719a9 : 00000000`0000000a fffffa80`16b8e898 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`039384c0 fffff800`03270620 : 00000000`00000003 ffffaef6`0635d706 00000000`00000000 fffffa80`1cde1520 : nt!KiBugCheckDispatch+0x69
    fffff880`03938600 fffff800`0324f4b1 : fffffa80`164f21d0 00000000`000000c0 fffffa80`164f2120 00000000`000007ff : nt!KiPageFault+0x260
    fffff880`03938790 fffff880`01827823 : fffffa80`1cde14e0 fffff800`0341b280 fffffa80`1cde14e0 fffffa80`0da51180 : nt!ExDeleteResourceLite+0xd1
    fffff880`039387f0 fffff880`018aff72 : fffff880`039388b0 00000000`00000745 fffffa80`1cde14e0 fffffa80`1d642980 : Ntfs!NtfsFreeNonpagedIndexFcb+0x13
    fffff880`03938820 fffff880`0182c332 : fffff800`0341b280 fffff880`03938a01 fffff880`039388a1 fffff8a0`451c1010 : Ntfs!NtfsDeleteFcb+0x3e2
    fffff880`03938880 fffff880`018b1a2c : fffffa80`1d642980 fffffa80`0da51180 fffff8a0`451c1010 fffff8a0`451c1450 : Ntfs!NtfsTeardownFromLcb+0x1e2
    fffff880`03938910 fffff880`01834a52 : fffffa80`1d642980 fffffa80`1d642980 fffff8a0`451c1010 00000000`00000000 : Ntfs!NtfsTeardownStructures+0xcc
    fffff880`03938990 fffff880`018c12d3 : fffffa80`1d642980 fffff800`0341b280 fffff8a0`451c1010 00000000`00000009 : Ntfs!NtfsDecrementCloseCounts+0xa2
    fffff880`039389d0 fffff880`01913d32 : fffffa80`1d642980 fffff8a0`451c1140 fffff8a0`451c1010 fffffa80`0da51180 : Ntfs!NtfsCommonClose+0x353
    fffff880`03938aa0 fffff800`0327b355 : 00000000`00000000 fffff800`0356e300 fffffa80`0ce26900 fffffa80`00000005 : Ntfs!NtfsFspCloseInternal+0x186
    fffff880`03938b70 fffff800`0350d236 : 00000000`00000000 fffffa80`0ce269d0 00000000`00000080 fffffa80`0cd5f9c0 : nt!ExpWorkerThread+0x111
    fffff880`03938c00 fffff800`03263706 : fffff880`03789180 fffffa80`0ce269d0 fffff880`037940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03938c40 00000000`00000000 : fffff880`03939000 fffff880`03933000 fffff880`039388a0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExDeleteResourceLite+d1
    fffff800`0324f4b1 48894108        mov     qword ptr [rcx+8],rax
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!ExDeleteResourceLite+d1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  57fcfdf3
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!ExDeleteResourceLite+d1
    
    BUCKET_ID:  X64_0xA_nt!ExDeleteResourceLite+d1
    
    Followup: MachineOwner
    ---------


    Code:
    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (OSR – Windows System Software — Unique Expertise, Guaranteed Results)
    Online Crash Dump Analysis Service
    See OSR Online - The Home Page for Windows Driver Developers for more information
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
    Machine Name:
    Kernel base = 0xfffff800`03219000 PsLoadedModuleList = 0xfffff800`0345b730
    Debug session time: Fri Feb 17 03:15:44.588 2017 (UTC - 5:00)
    System Uptime: 0 days 2:12:31.338
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffff80000003, The exception code that was not handled
    Arg2: fffff88005ce68e6, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: fffff80003415c10, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
    
    FAULTING_IP: 
    nvlddmkm+408e6
    fffff880`05ce68e6 cc              int     3
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  fffff80003415c10
    
    ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.
    
    BUGCHECK_STR:  0x1e_80000003
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  lsc_cli.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80003309602 to fffff80003289400
    
    CONTEXT:  894800000104e900 -- (.cxr 0x894800000104e900)
    Unable to read context, Win32 error 0n30
    
    STACK_TEXT:  
    fffff880`2290aa28 fffff800`03309602 : 00000000`0000001e ffffffff`80000003 fffff880`05ce68e6 00000000`00000000 : nt!KeBugCheckEx
    fffff880`2290aa30 fffff800`03288a82 : fffff880`2290b208 fffffa80`0fe21170 fffff880`2290b2b0 00000000`00000027 : nt! ?? ::FNODOBFM::`string'+0x40e5d
    fffff880`2290b0d0 fffff800`032868b4 : 0000073b`00000000 00000000`00000000 00000000`00001000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff880`2290b2b0 fffff880`05ce68e7 : fffffa80`0fe21170 00000000`00000027 00000000`00000027 fffffa80`0fe21170 : nt!KiBreakpointTrap+0xf4
    fffff880`2290b440 fffffa80`0fe21170 : 00000000`00000027 00000000`00000027 fffffa80`0fe21170 fffffa80`15b148b0 : nvlddmkm+0x408e7
    fffff880`2290b448 00000000`00000027 : 00000000`00000027 fffffa80`0fe21170 fffffa80`15b148b0 fffffa80`0d512000 : 0xfffffa80`0fe21170
    fffff880`2290b450 00000000`00000027 : fffffa80`0fe21170 fffffa80`15b148b0 fffffa80`0d512000 00000000`0000057c : 0x27
    fffff880`2290b458 fffffa80`0fe21170 : fffffa80`15b148b0 fffffa80`0d512000 00000000`0000057c fffffa80`0d50f1d0 : 0x27
    fffff880`2290b460 fffffa80`15b148b0 : fffffa80`0d512000 00000000`0000057c fffffa80`0d50f1d0 00000000`00000000 : 0xfffffa80`0fe21170
    fffff880`2290b468 fffffa80`0d512000 : 00000000`0000057c fffffa80`0d50f1d0 00000000`00000000 fffffa80`10642a00 : 0xfffffa80`15b148b0
    fffff880`2290b470 00000000`0000057c : fffffa80`0d50f1d0 00000000`00000000 fffffa80`10642a00 fffffa80`10692db8 : 0xfffffa80`0d512000
    fffff880`2290b478 fffffa80`0d50f1d0 : 00000000`00000000 fffffa80`10642a00 fffffa80`10692db8 fffff880`05ceb141 : 0x57c
    fffff880`2290b480 00000000`00000000 : fffffa80`10642a00 fffffa80`10692db8 fffff880`05ceb141 00000000`00000000 : 0xfffffa80`0d50f1d0
    
    
    FOLLOWUP_IP: 
    nvlddmkm+408e6
    fffff880`05ce68e6 cc              int     3
    
    SYMBOL_NAME:  nvlddmkm+408e6
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5678bf7b
    
    STACK_COMMAND:  .cxr 0x894800000104e900 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x1e_80000003_nvlddmkm+408e6
    
    BUCKET_ID:  X64_0x1e_80000003_nvlddmkm+408e6
    
    Followup: MachineOwner
    ---------


    I first thought the IRQL_NOT_LESS_OR_EQUAL must have something todo with some Software-issue, because I was updating Windows drivers at that time. The newest one from today, KMODE_EXCEPTION_NOT_HANDLED, is a total mystery to me. I have never seen such a BSOD.

    I have two very vague guesses:
    - there are two SSDs in the system: 256GB M.2 SSD Transcend M.2 SSD & 500GB 5400U SSHD SATA III 2,5", OS is on the M.2 - maybe this setup overstrains the system?
    - some random RAM corruption (I ran Lenovo Hardware-check though, which includes a memory test)

    Thank you for hints!

    [edit]
    Tried to read the dump myself:
    nvlddmkm+0x408e7
    looks like nvlddmkm.sys to me, which is, according to this list the nVidia Video driver. I'll give it a try and will install an older version of the display driver. Will report back - please let me know if you have other ideas!
    Last edited by Helmut01; 17 Feb 2017 at 07:39.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    I would suggest to temporary remove your AV Solved Anti Virus (AV) stand alone removal tools - Windows 10 Forums and reinstall/update your wifi driver.
      My Computer


  3. Posts : 3
    Windows 7 Prof x64
    Thread Starter
       #3

    I rolled back the Wireless & Graphics driver to the shipped version and uninstalled Avira. I'll report here how this works..

    Thank you, Axe!
      My Computer


  4. Posts : 3
    Windows 7 Prof x64
    Thread Starter
       #4

    After 7 more days I can surely say that this solved my problem, no more blue screens! Thanks a lot, Axe!
      My Computer


 

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