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Windows 7: Blue Screen crash dump

18 Feb 2017   #1
AndyS125

64 bit Windows 7
 
 
Blue Screen crash dump

It says Atikmdag.sys. Have followed instructions on Blue Screen of Death. File attached. Now what do I do?




Attached Files
File Type: zip ANDREW-PC-Sat_02_18_2017__80425_96.zip (1.50 MB, 4 views)
My System SpecsSystem Spec
.
18 Feb 2017   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present
If there are a few missing, no problem as we can get them manually if required
My System SpecsSystem Spec
20 Apr 2017   #3
AndyS125

64 bit Windows 7
 
 

Help please. The computer that this thread is about was stolen. I need the serial number and can't find it. Would it be anywhere in these files that I downloaded?
My System SpecsSystem Spec
.

20 Apr 2017   #4
axe0

Windows 10 Pro
 
 

No, we don't need such (sensitive) information for troubleshooting BSODs.
My System SpecsSystem Spec
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 Blue Screen crash dump




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