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Windows 7: Games / Videos / Streams give me BSOD

19 Feb 2017   #1
Jordans

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Games / Videos / Streams give me BSOD

When opening any games, watching youtube videos, twitch streams and sometimes simply looking at GIFs will cause a BSOD error

It has also BSOD when I tried to upgrade to windows 10, so it's not just graphics related? Not sure.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800E2368F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I included the DM Log in attachments thanks so much for looking.

edit- Just remembered it also crashes while using Discord (VOIP) and watching Netflix




Attached Files
File Type: zip JORDAN-PC-Sun_02_19_2017_163701_41.zip (2.21 MB, 7 views)
My System SpecsSystem Spec
.
20 Feb 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Jordan now mate this is almost certainly a hardware issue but first please see this and follow
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you donít know what one is working with for example a diesel or petrol engine.
*(pretyped to save time)

Code:
BUGCHECK_STR:  0x124_AuthenticAMD
As this could be anything I would start by doing a memtest see this
Now to make absolutely we are on the same page the memtest linked here is the only*one we recommend and it MUST be run for at least 8 passes or you may as well not bother. It is rather lengthy and best left for a downtime for that machine - overnight is good. Having said that you can stop the test if errors show up while you are around and then it is a matter of tracking down the bad stick of RAM.* RAM - Test with Memtest86+
(This is pretyped to save time)
Please make sure this is the test you use and it runs for those number of minimum passes. It does take quite a while to run.
My System SpecsSystem Spec
20 Feb 2017   #3
Jordans

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello and welcome Jordan now mate this is almost certainly a hardware issue but first please see this and follow
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you donít know what one is working with for example a diesel or petrol engine.
*(pretyped to save time)

Code:
BUGCHECK_STR:  0x124_AuthenticAMD
As this could be anything I would start by doing a memtest see this
Now to make absolutely we are on the same page the memtest linked here is the only*one we recommend and it MUST be run for at least 8 passes or you may as well not bother. It is rather lengthy and best left for a downtime for that machine - overnight is good. Having said that you can stop the test if errors show up while you are around and then it is a matter of tracking down the bad stick of RAM.* RAM - Test with Memtest86+
(This is pretyped to save time)
Please make sure this is the test you use and it runs for those number of minimum passes. It does take quite a while to run.
Hey thank you so much for the reply, I edited my specs and I will be running memtest now.
My System SpecsSystem Spec
.

20 Feb 2017   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry late reply mate been asleep

Ok now that is the first test of a few that we might have to do but it will be good if it tests up ok but in a sense not good as it will mean digging around for other problem components.

Now just out of curiosity what is the Logmein Mirror against the GPU specs?? If it is what I am assuming then you have used a mirror site for downloading the driver?? If so then always best mate to go to the manufacturers site as I never use after market sites to download drivers for anything. There have been times when I have used a driver finder site but only in desperation and then only one particular software.

Just in case this is right this is the driver you need Drivers | GeForce
My System SpecsSystem Spec
21 Feb 2017   #5
Jordans

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Need to get a hold of a USB but then i'll start, as for the LogMeIn drivers i'm not quite sure. I only used the GeForce Experience program from their website to install new drivers
My System SpecsSystem Spec
21 Feb 2017   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate just post back once done.
My System SpecsSystem Spec
25 Feb 2017   #7
Jordans

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright, so MemTest is currently running on its 17th hour, and has done 4 full passes with 0 errors so far. I was wondering if it taking this long is normal for 2X8GB RAM or if i've done something wrong.
My System SpecsSystem Spec
25 Feb 2017   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Now that does seem to be a long time Jordan but it really does need to run those 8 passes now I don't know if it has something to do with the CPU or RAM speeds but if you could persist it is as I said what is needed.

It isn't something you have done wrong my friend and I have seen the test take much longer than that. Having said that wait and see what happens in the next few hours because if you stop it now then you are never going to know if the RAM is ok.
My System SpecsSystem Spec
25 Feb 2017   #9
Jordans

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Still running it just wanted to make sure nothing was wrong with it. Just started on pass 7 now.
My System SpecsSystem Spec
25 Feb 2017   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Jordans View Post
Still running it just wanted to make sure nothing was wrong with it. Just started on pass 7 now.
No thats good mate as soon as it hits past #8 pass it can be stopped if no errors and well done for being patient - the name of the game when it comes to this stuff.
My System SpecsSystem Spec
Reply

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