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Windows 7: BSOD BCCode : 9f

21 Feb 2017   #1
rikun

Windows 7 Ultimate x64
 
 
BSOD BCCode : 9f

Hi,

I am having this BSOD today and trying to fix it myself, but it seems like I need help since I can't figure out the cause.
Usually the BSOD appears like 5 minutes after start up, not always, my laptop is running right now.

Here is what I got from crash report

=========================

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80087EC760
BCP3: FFFFF80000BA2748
BCP4: FFFFFA80091828B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

=========================

For additional information, starting yesterday, there is a notable difference on my laptop, the battery indicator got the cross mark, and says "consider replacing your battery".
I'm not sure whether it's connected with this case or not.

I included the DM Log in attachments.
Thanks in advance.




Attached Files
File Type: zip VIER-Tue_02_21_2017_134716_29.zip (2.48 MB, 1 views)
My System SpecsSystem Spec
.
21 Feb 2017   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
21 Feb 2017   #3
rikun

Windows 7 Ultimate x64
 
 

Hi, here's the report

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {18E2F1C0-9EA1-4CB0-8A51-E1C1B970D676}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{18E2F1C0-9EA1-4CB0-8A51-E1C1B970D676}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1851224281-288785287-457080410</SID><SYSTEM><Manufacturer>FUJITSU</Manufacturer><Model>LIFEBOOK AH544</Model></SYSTEM><BIOS><Manufacturer>FUJITSU // Phoenix Technologies Ltd.</Manufacturer><Version>Version 1.17</Version><SMBIOSVersion major="2" minor="7"/><Date>20140509000000.000000+000</Date></BIOS><HWID>FAD03807018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-3502015
Installation ID: 003372431661687884321045602012783491828546125211976526
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/21/2017 11:26:29 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEAAgABAAIAAAABAAAABwABAAEAln1W40KtxpGuYrrM5PemuyZJzg4oljqkcoq+Qc8y02/I9g==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			FUJ   		PC      
  FACP			FUJ   		PC      
  HPET			FUJ   		PC      
  MCFG			FUJ   		PC      
  SSDT			FUJ   		SataAhci
  ASF!			FUJ   		PC      
  SSDT			FUJ   		SataAhci
  SSDT			FUJ   		SataAhci
  SSDT			FUJ   		SataAhci
  SSDT			FUJ   		SataAhci
  SSDT			FUJ   		SataAhci
  SSDT			FUJ   		SataAhci
  SSDT			FUJ   		SataAhci
  UEFI			FUJ   		PC      
  POAT			FUJ   		PC      
  BATB			FUJ   		PC      
  FPDT			FUJ   		PC      
  SSDT			FUJ   		SataAhci
  SLIC			LENOVO		TP-7X   
  UEFI			FUJ   		PC
My System SpecsSystem Spec
.

21 Feb 2017   #4
axe0

Windows 10 Pro
 
 

It appears your installation is counterfeit, no support may be provided until you have genuinely activated your system on a clean install.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
21 Feb 2017   #5
rikun

Windows 7 Ultimate x64
 
 

Oh, I see. Didn't know it's counterfeit since the laptop is passed down to me.

Thanks for the help.
My System SpecsSystem Spec
Reply

 BSOD BCCode : 9f




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