Intermittent BSOD - MUP.SYS

torchwood · 27 Feb 2017

For info
the last log is showing a Hardware problem on the PCI E card.

Its also having Group policy problems

Is this the domain server

Roy

rikper · 27 Feb 2017

It's not the domain controller. This is a PC on the domain. So the PCI-E Card is showing as bad? Weird, it's pretty new. Maybe a month old. Which file did you read that showed the PCI-E failure. I'd like to see if and also the group policy error. That way I can see what I can do about that error as well.

Thank you!

rikper · 28 Feb 2017

This one blue screened again today...

**axe0** · 28 Feb 2017

The hardware error would be the event logs, the group policy error either the update log or the event log.

Speaking of hardware errors:

Code:

Event[48668]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-02-25T10:31:34.228
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: AABERGEL.brodypa.local
  Description: 
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1c:0x0
Vendor ID:Device ID: 0x8086:0xa114
Class Code: 0x30400

The details view of this entry contains further information.


Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #5 - A114
Device ID: PCI\VEN_8086&DEV_A114&SUBSYS_8061103C&REV_F1\3&11583659&0&E0
Driver: n/a


Event[48693]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-02-25T15:43:56.184
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: AABERGEL.brodypa.local
  Description: 
A corrected hardware error has occurred.

Component: PCI Express Endpoint
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x2:0x0:0x0
Vendor ID:Device ID: 0x10ec:0x8168
Class Code: 0x10000

The details view of this entry contains further information.


Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_8061103C&REV_15\01000000684CE00000
Driver: n/a

The Realtek hardware is the most occuring, provided that the Realtek driver is quite a lot being flagged (as is Symantec/Norton drivers), there is a chance that this one is a bad ethernet port. I recommend to update or reinstall the Realtek network drivers and check for BIOS updates.