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Windows 7: Windows 7 does not save minidumps of my BSOD's

21 Feb 2017   #1
CrazyDutchwoman

Windows 7 64
 
 
Windows 7 does not save minidumps of my BSOD's (added logs)

Hi. I would love to know why my laptop even though I have it set up as to save small 256k minidumps files. I only have old ones from 2013/2014. I used whocrashed but also encounter the same problem there.

I read another thread of someone who had the same problem and I saved a log of my admin events in a zip file.

I use windows 7. chrome. There are s many errors looking at it. I just changed from avira antivirus to avast free .So far no bsod's. Wondering if perhaps it is time to get a new laptop.
Thanks in advance




Attached Files
File Type: zip Errors.zip (351.0 KB, 3 views)
File Type: zip USER-MSI-di_21-02-2017_193531,10.zip (1.39 MB, 2 views)
My System SpecsSystem Spec
.
21 Feb 2017   #2
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I believe you must have a pagefile on [C], minimum size of 200 MB to get dump files.
My System SpecsSystem Spec
21 Feb 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi CrazyD,
Can see some errors.
and from your last unfinshed BSOD thread.

Uninstall from programs
Microsoft Security Essentials, if its not showing run this
http://go.microsoft.com/?linkid=9748340

now please download and
SAVE THESE TO YOUR DESTOP.

a new MSE
http://www.microsoft.com/en-gb/downl...n.aspx?id=5201
Uninstall Avast
Avast Uninstall Utility | Download aswClear for Avast Removal
and Avira
Avira AntiVir Removal Tool - Download


REBOOT into safe mode
run the Avast/Avira uninstallers
(MSE/Avast/Avira are having problems)

REBOOT

Now re-install MSE
please use MSE whilst this thread is running.
From the earlier thread run
sfc /scannow
and
chkdsk


Your Bios is out of date and i suspect your IRST's as well
please update from here
Support Center | MSI Europe
(model is ms-168a)

There are a lot more errors on your system this is the begining


Roy
My System SpecsSystem Spec
.

21 Feb 2017   #4
CrazyDutchwoman

Windows 7 64
 
 

Thank you. I will do that tomorrow. It is a lot. Stupid me just removed MSE because I had to if i wanted avast/ sigh. Do I have to uninstall Avast? Will come back.

* Did the sf scan. Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
21 Feb 2017   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Yes please Crazy,
There were remnants of the old install

and
chkdsk any problems reported?

Roy
My System SpecsSystem Spec
22 Feb 2017   #6
CrazyDutchwoman

Windows 7 64
 
 

i. I am already encountering problems. When I click on the link about MSE not properly gone from my pc because it is indeed not showing in the programs uninstall I do get info about fixit but there is no download. I searched and then it brought me to How to manually uninstall Microsoft Security Essentials and then I click on the fixit link it brings me to the link you gave.

There were no problems when scanning but I did encounter a bsod and it is about avira or avast. Off to install the avast tool and avira and then reboot in safe mode to run.

Then I am not sure if I am pc knowledgeable enough to update the bios. That being said everything I know about computers did i learn by reading and doing.
Thanks. off to reboot
My System SpecsSystem Spec
04 Mar 2017   #7
CrazyDutchwoman

Windows 7 64
 
 

I am still there but not sure what to do. I did not manage to correctly removing mse. I did uninstall and then download the latest you pointed to.
Right now I only have malwarebytes and the the newly reinstalled MSE and I am running a new sFC SCAN but it had no problems when i did it last week.

The avira removal tool was just a pdf file so I searched on google and found it and removed avira. The other link was working which was the avast removal.

Tonight I will let the pc do a chkdsk scan.

Then next step then is the updating of the bios?
My System SpecsSystem Spec
04 Mar 2017   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi CrazyDutchwoman,

Yes please.

Roy
My System SpecsSystem Spec
Reply

 Windows 7 does not save minidumps of my BSOD's




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