BSOD Dell Windows 7 Home Premium

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  1. Posts : 23
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #31

    And it's worse than I thought.


    I can't even delete this godforsaken program with the gain of administrative privilege to do so through
    Icacls C:\Windows\System32\drivers , either X(
      My Computer


  2. Posts : 23
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #32

    I've... I've been trying everything...


    I've even tried RKill , because they say it's supposed to grant access to anti-Malware programs.
    I ran RKill, installed Malwarebytes again, still no luck. Installed Super Anti-Spyware and Malwarebytes on my other computer, copied the files; Still, no luck. I need a modern proverb, team. I'm running out of options...
    How do you reset a Dell Inspiron M5040 to factory status...? I need this program gone.
      My Computer


  3. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #33

    Ok mate before you going doing that and if that is what you want then save all your data because with a factory default like a clean install it will all be gone when you do that.

    I could be completely wrong too but that drmkpro64.sys may just be a Dell .exe of some sort because I cannot find any real reference to it in a Google, except a link to your thread and one in Tom's Hardware (it was for a Windows 10 system though) and one in the Spanish language.

    When you go into the Windows/System32/drivers have you tried right clicking on that drmkpro64.sys and hit delete?
      My Computer


  4. Posts : 23
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #34

    Right! :D


    When I searched Google, only two other people had this issue. The only thing that solved the problem was System Restore, ironically. Didn't even have to rack a brain for that one I'm sorry for taking all of your time. I appreciate everyone's help, so much
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #35

    No need to be sorry mate I think everything like this is a good learning curve for everyone to be on and yes sometimes it can be the simplest fix.

    For example my main desktop lost the USB ports for months and it turned out to be that I had the Samsung Magician software on the machine and uninstalling that cured the issue. Another member saw my problem and knew straight away what it was. Left to me it would have taken a very long time to sort it out and who would have thought that that software was the problem

    Anyway the restore has got rid of that drmkpro64.sys eh? I think maybe it was something that came with some software yu have installed perhaps as some downloads have those tick boxes for things like that awful Askbar and Google toolbar and so easily missed.

    Now just for your info this will stop that happening and I have it on all of my machines Unchecky - Keeps your checkboxes clear

    Last thing this is my bible and worth trying out Optimize Windows 7
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #36

    I've even tried RKill , because they say it's supposed to grant access to anti-Malware programs.
    Rkill is meant to kill processes that are known to be malware processes, it doesn't do anything else.


    I'm reaching you through clean boot. No BSOD In the least, this means, that a Windows app is responsible, correct?
    If following the clean boot instructions properly, you prevent programs from running at startup.
    This means that no Windows app is responsible, clean boot is used to identify what 3rd party program is causing issues.
    In other words, programs that have been installed by someone (you or somebody else) are causing issues.

    EDIT: misread it + was thinking about Windows 10


    In regards to installing an AV (Anti-Virus), as a basic you'll want to install Microsoft Security Essentials.
    https://www.microsoft.com/en-us/down...s.aspx?id=5201
      My Computer


  7. Posts : 23
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #37

    Once again, I thank everyone


    The feedback has been stupendous I envision a world free of clickbait Trojans
      My Computer


  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #38

    Yes mate there are many malwares out there and just about as many anti malware programs as well. It really does depend on how careful you are online and what AV you are using - I have used a paid for AV for the last six years and would not change it for anything else and I still use the free scans ie MBAM, SAS< and ADWCleaner as add ons if I am suspicious of anything.
    The Superantispyware while it does not pick up that may actual malwares as such does get rid of Adwares which do clutter your machine up run a on a regular basis.

    Just off topic you might like to try this if I have not mentioned it before Optimize Windows 7 I use this on all my machines but this is really off topic and your choice off course:)
      My Computer


 
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