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Windows 7: BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A

22 Feb 2017   #1
JazzHands93

Windows 7 Professional 64-bit
 
 
BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A

I have been experiencing recurrent BSODs while playing the games in the title. They seem to happen randomly during game time. This has happened occasionally in the past year while randomly using the PC (didn't note the error code for those so not sure if it was the same thing!)

Once following a BSOD my PC would crash while booting until I used the Windows repair tool

Thanks in advance!!




Attached Files
File Type: zip JAKE-PC-22_02_2017_155954_77.zip (2.32 MB, 2 views)
My System SpecsSystem Spec
.
22 Feb 2017   #2
JazzHands93

Windows 7 Professional 64-bit
 
 

Just to add I ran the chkdsk and repair function a few days ago and have seen no change in BSODs!
My System SpecsSystem Spec
23 Feb 2017   #3
JazzHands93

Windows 7 Professional 64-bit
 
 

Another quick addition - have now had two BSODs while playing Terraria
My System SpecsSystem Spec
.

23 Feb 2017   #4
axe0

Windows 10 Pro
 
 

Run the below tests on ALL hard drives (SeaTools NOT on SSDs).
Skip chkdsk on the partition you ran it on.




BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A Diagnostics Test BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A
 HDD TEST

Note   Note
Please run HDTune first, in the order posted!

Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log
My System SpecsSystem Spec
28 Feb 2017   #5
JazzHands93

Windows 7 Professional 64-bit
 
 

Hi,

Have carried out tests as told!

Had to use SeaTools for Windows as SeaTools DOS would not detect my HDD

Files all below

Thanks!


Attached Thumbnails
BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-hdd-benchmark-read.png   BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-hdd-error-scan.png   BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-hdd-health.png   BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-hdd-seatools.jpg   BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-ssd-health.png  

BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-ssd-benchmark-read.png  
Attached Files
File Type: txt CHKDSKResults.txt (7.1 KB, 1 views)
My System SpecsSystem Spec
28 Feb 2017   #6
axe0

Windows 10 Pro
 
 

Download attached zip, extract the zip and import the XML file in event viewer (search eventvwr.msc after pressing windows logo + r).
This XML file creates a custom view which makes it more easy to find paging errors, bad blocks and chkdsk logs.

Keep an eye out for errors and warnings in this custom event view (paging errors and bad blocks), if they happen frequently you may need to replace the mentioned hard drive or check the wires to ensure it isn't damaged and properly seated.
DISK event filter.zip


My System SpecsSystem Spec
01 Mar 2017   #7
JazzHands93

Windows 7 Professional 64-bit
 
 

I have just thought to attach a picture of the BSoD message - does this help find the cause at all?


Attached Thumbnails
BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A-bsod.jpg  
My System SpecsSystem Spec
01 Mar 2017   #8
axe0

Windows 10 Pro
 
 

Are there new events in the custom view?
My System SpecsSystem Spec
Reply

 BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A




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