BSOD while installing Windows 7, error WHEA 0x00000124

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  1. Posts : 11
    Windows 7 Ultimate x64
       #1

    BSOD while installing Windows 7, error WHEA 0x00000124


    Hi everyone, i have really strange problem i can't figure out for about 3 months now. Part by part i upgraded my machine, bought LC Power 600w PSU, ssd sata3 120gb, MB MSI B150M Mortar, Intel i3 6100, 2x4gb ddr4 and radeon hd 5870.
    Few days ago i got fifth part replaced by PC Shop (long story) as it was malfunctioning. Replaced MB three times, and finaly after A LOT of kicking and swearing got my rig to turn on without dying in the next 5 minutes.

    Now the problem here is that when i try to install OS i get blue screen with WHEA error and 0x00000124. I know that's hardware malfunction but which part? I got them all replaced twice and still nothing. Tried installing another OS, same problem at about 19-20% copying files. Tried with only one RAM than changing their places on all slots, another hdd, linux live usb (restarts on loading screen), put PSU on another PC with no problems, checked cpu, cpu fan, overall temperature (max 40C), switched to integrated graphics (took radeon out),
    updated BIOS, googled for hours, did prime95, memtest86+, cpustress, system stability tester, burnintest, checked all OK, all tests passed like it is all just fine and ran for about 3 hours (in safe mode and DOS from UBCD).

    So as a final resort i've put ssd in some intel laptop and installed windows 7 ultimate x64, put it back in PC and got it to work in safe mode at least (installed all drivers there from their web sites(msi and intel)), but when it starts normaly it chrashes as soon as it gets to the desktop screen. BOOM! bsod. every time. no exceptions.

    So basically i have all new components, all tested ok and constant bsod when trying to install OS (no matter what OS 7/8/8.1/10/Linux on 3 different USB sticks). Settings in bios are on default.
    I've put few dump files in attachment as instructed.
    Any help would be great as i am all out of options here..
    Last edited by midvik; 23 Feb 2017 at 18:54. Reason: hopefully for more complete answer
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  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome midvik now I don't really quite know where to start the error below is almost certainly referring to a hardware problem and as you have changed so much it is going to be a matter of going through them all to search out the issue.

    Code:
    BUGCHECK_STR:  0x124
    First up you mention you did a memtest and I am wondering if it is the the only memtest we recommend and how long you ran it for? see this
    Now to make absolutely we are on the same page the memtest linked here is the only*one we recommend and it MUST be run for at least 8 passes or you may as well not bother. It is rather lengthy and best left for a downtime for that machine - overnight is good. Having said that you can stop the test if errors show up while you are around and then it is a matter of tracking down the bad stick of RAM.* RAM - Test with Memtest86+
    (This is pretyped to save time)

    Next did you have a retail copy of Windows for the install on the new board? because if the copy is an OEM and you used it on the old board then without specific permission from Microsoft to use it on a new board then it will come up as non genuine. If you have a retail copy then it can be used up to about three times but only on one machine at a time.

    Now can you check in the BIOS to see if it is set as a Secure boot because if it is enabled 7 will not boot.
    See the warnings window in this Secure Boot - Enable or Disable in UEFI
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  3. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi, thank you very much for reply.
    As for your questions, i ran memtest86+ as said above, over night, about 9.5h, cpu for 'bout 5h. Hdd is 100% good as i am using it now in "backup" machine friend gave to me and is working fine from os install to all operations, never even a glitch. As for os, i am a student and as one at my faculty of technical sciences i have free ver of all os's so that is not a problem. Os is directly downloaded from microsoft and put on usb as instructed there and at atleast two more ways (win7 smart tools, rufus, win2usb, etc..) All os's i've tried are 100% genuine. I've got new MB replacement 4days ago, ram 2days ago, all new as warranty passed and they were faulty on some way. All except mb, ram n cpu is as good as russian lada, those three are new and tests say they are all fine but i have those annoying bsod problems that say f u ( sry for language..i'm a little bit over edge..)
    I've studied this site and multiple other forums and threads and tried all the things that didn't even have connection to my problem just to see if it helps, but with no luck.. As i can access safe mode now i can see some errors that occur but can't solve them as i don't know what they mean. As you said, hardware issue but don't know what part of it.. I thought i have some knowledge about pc until now..
    I have tried both with uefi and without it, problem persists.
    Last edited by midvik; 24 Feb 2017 at 21:31. Reason: forgot to say
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  4. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Maybe this helps, there's EZ led debug system on board. When it works as it should it blinks once all three (cpu, dram and vga). When i insert this new ram (no matter the socket) blink is a little bit longer on dram led ( i guess 'cause there are two) and continues regularely. I've tried to put only one of them, switched them over sockets both together and solo with same result.
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  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    Sorry late reply now the EZ stuff is that some form of software that came with the board? If so then I am wondering what is actually does and I am mentioning this because my Ivy Bridge build using an Asus board had this incredibly awful software disk that came with the board. I ended up uninstalling all of the nonsense that it had installed because it caused so many issues with the OS.

    Now going off on a different tangent in the msinfo32 there are references to some problem devices see pic and can you check in the Device Manager for any devices with a yellow triangle against them please. If there is just what are those devices as I see from the report there is a PS2 kb and mouse installed. Now while these are good there may be an issue with those and it is worth a try with another keyboard and mouse may be wifi or USB connected ones.
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  6. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Sry for the late reply :) software (drivers) were downloaded from official website, latest available. But problem turns up before i could even install OS, so i think drivers are not the problem. I've tried with another kb and mouse, all usb, don't have ps/2 ones so i don't know why are those shown as problem devices..for Microsoft ISATAP driver not loaded i think the reason is safe mode, as it can't load all drivers, for others is "not present" option :)

    Here's bsod info i got from safe mode:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8008900028
    BCP3: 00000000B2000000
    BCP4: 0000000000010005
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    and after that figures changed to this:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800883A028
    BCP3: 00000000F2003640
    BCP4: 0000000000010005
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I don't know what am i looking at here :) all i could do is do some more googling. What i found is some MCA problem with procesor or something. How could it not work when it went through all those stress tests?
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  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    Ok mate now the error 124 is almost certainly a hard ware problem and what I am not sure of is what you mean by this
    But problem turns up before i could even install OS
    just what problem is that?

    Now what I do find rather concerning is that you stated in post #1 you have relaced so many parts and for so many times.

    Plus you stated this too which escaped my notice until now
    So as a final resort i've put ssd in some intel laptop and installed windows 7 ultimate x64, put it back in PC
    Now just out of curiosity what installation media did you use? for example was it a genuine Microsoft DVD? or what. If that copy of Windows (OEM or retail) was activated on the laptop then simply transferring the SSD to the PC is not a viable option because the activation code for that copy will be tied to the laptop motherboard and even if you could run the OS on the PC sooner or later the servers at Microsoft will pick that up and ping you a message to say it is anon genuine copy of Windows.
    So can you clarify exactly what you did.
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  8. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Hi, yes i can.

    1st quote: system is stable until i start os installation, when it comes to copying files (about 19-20% or less) it crashes with said bcod.
    i replaced so many parts as they were faulty, but all new at the time. My current system specs are my current system specs that i've got last as replacements and have at this moment.

    2nd quote: as i couldn't install OS on my current build i took ssd from it and put it into some hp pavilion g6 laptop, installed OS there and put back ssd into my rig where i could get only to safe mod (normal would crash in load or on desktop few seconds after win load).

    As i said, installation media is USB, win installation is genuine from microsoft website, as i have free download from them with genuine cd-key over my college (any version). I've tried few USB-s but i don't have dvd-rom to try (i thought that any more HW would just mess things up more so i kept it simple).
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  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    As i said, installation media is USB, win installation is genuine from microsoft website, as i have free download from them with genuine cd-key over my college (any version)
    Right so the copy is genuine and that is ok but what is bothering me is whether the activation code for it can be used on both machines or indeed more than two machines? I might have to ask for some clarification on that so bear with me.
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  10. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #10

    WHEA, means Windows Hardware Error Architecture. The associated error Stop 0x00000124 also indicates a hardware problem.

    This website might help you as it suggests things like overheating etc. Anyway read through it & see if you have covered everything, but keep in mind there is a serious hardware problem somewhere in your set up.

    Have you tried replacing the CPU &, or are you sure it is properly seated on the motherboard.

    The system encountered an uncorrectable hardware error.
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