BSOD after installed ESO then it gets usual


  1. Posts : 3
    Windows 7 ultimate x64
       #1

    BSOD after installed ESO then it gets usual


    Hey guys, I hope somebody can help me here.
    I've installed The Elder Scrolls Online last week, then I start to get some BSOD when I was playing the game. There was a long time ago since I didnt get any BSOD.
    After the first BSOD it starts to happen more frequently, then in few days it was happening also when I wasnt playing the game anymore, like surfing on web or even trying to start the windows.
    Till the day it get so much frequently that even cannot start my windows, there was many diferents code erros, sometimes was f7, then it changes for another ones.
    So I have to Format and reinstall a my O.S., but for my surprise, after that, it happens again when I was playing the same game, and when I was restarting, it get again.
    What could it be? the game could damage my hardware, or my hardware cannot handle this game? or could be something else?
    I'm considering to leave the game, but I dont know if it already had damaged my hardware.
    The log colector is attached.
    Thanks in advance guys.
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Andre
    please run this tool copy/paste the output
    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  3. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #3

    torchwood said:
    Hi Andre
    please run this tool copy/paste the output
    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
    Hey Roy, thanks
    this is the output:


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85378
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F5FD7C75-702B-441A-9ABC-FFA9E6F84F3A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F5FD7C75-702B-441A-9ABC-FFA9E6F84F3A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85378</PID><PIDType>5</PIDType><SID>S-1-5-21-1247145587-1314123795-4156832476</SID><SYSTEM><Manufacturer>Gigabyte Tecohnology Co., Ltd.</Manufacturer><Model>H61M-DS2</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111221000000.000000+000</Date></BIOS><HWID>11CB3A07018400FE</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versão do serviço de licença do software: 6.1.7601.17514

    Nome: Windows(R) 7, Ultimate edition
    Descrição: Windows Operating System - Windows(R) 7, RETAIL channel
    Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID estendido: 00426-00170-292-000000-00-1046-7600.0000-0542017
    Identificação da Instalação: 000755710794629545752695806376153194307051537602089096
    URL do Certificado do Processador: SpcService Web Service
    URL do Certificado da Máquina: RacService Web Service
    URL da Licença de Uso: UseLicenseService Web Service
    URL do Certificado da Chave do Produto (Product Key): PkcService Web Service
    Chave do Produto (Product Key) Parcial: 3MBMV
    Status da Licença: período de cortesia inicial
    Tempo restante: 42000 minuto(s) (29 dia(s))
    Contagem de rearmação restante do Windows: 4
    Hora confiável: 24/02/2017 18:14:20

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln0sMuItRKRKnkrdYjQy9cZ29AGLyGoELnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    SSDT IdeRef IdeTable
    SSDT IdeRef IdeTable
    SSDT IdeRef IdeTable
    BGRT ALASKA A M I
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Andre,

    Your updates are currently being blocked by MS, as your comp is activated but NOT registered
    However the key on your system is ALSO known to them as being in the wild,
    multiple users on a unique code.

    And i suspect that, even if you run KB971033 the standard fix for this error, it will come back as
    non-genuine

    Run the kb
    reboot
    rerun the tool .

    Roy
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    From the posted log.

    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    That Product Key is a (Default) key and will never activate.

    Jack
      My Computer


  6. Posts : 3
    Windows 7 ultimate x64
    Thread Starter
       #6

    Layback Bear said:
    From the posted log.



    That Product Key is a (Default) key and will never activate.

    Jack
    Could be that the reason why im gettin those BSOD?
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    I don't know if it is causing your BSOD.
    What I do know is you must start with a properly installed Windows 7 that is properly activated.

    Jack
      My Computer


 

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