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Windows 7: BSOD Dell 15 7000 series - fltmgr.sys, ntkrnlmp.exe

25 Feb 2017   #1
nml109

Windows 7 Ultimate 64bit
 
 
BSOD Dell 15 7000 series - fltmgr.sys, ntkrnlmp.exe

Hi everyone,

My BSOD memory dump happened while I was watching youtube. This memory dump has also occurred before while browsing.
It is a Dell Inspiron 15 7559 i5-6300HQ laptop running Windows 7 64bit Ultimate.

Quote:
On Sat 2/25/2017 4:52:04 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022517-7441-01.dmp
uptime: 00:20:13
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003B4F8E5, 0xFFFFF88021BD9860, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION

On Sat 2/25/2017 4:52:04 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
uptime: 00:20:13
This was probably caused by the following module: fltmgr.sys (fltmgr!FltpGetObjectName+0x31)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003B4F8E5, 0xFFFFF88021BD9860, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\fltmgr.sys
I've attached a zip according to the forum rules.

Thanks for your help!


My System SpecsSystem Spec
.
05 Mar 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome nml109 now before we go any further what is the model of that laptop please and does it have dual drives in it??

Next you will need to follow these please because that quote from the dumps is not of much use.
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

We will await the dumps.
My System SpecsSystem Spec
Reply

 BSOD Dell 15 7000 series - fltmgr.sys, ntkrnlmp.exe




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