BSOD & system lockups when Streaming (0x8000000000000002)


  1. Posts : 2
    windows 7 ultimate
       #1

    BSOD & system lockups when Streaming (0x8000000000000002)


    Looking for any help in identifying whats causing this issue , searches on my own have proved fruitless my system is 4 years old , and has been upgraded with more ram and a new gtx 1060 card and has been working well as my streaming and gaming pc until the start of the week when it Blue Screened on me since then its happend 4 more time and only when streaming Any insight in tracking the culprit would be much appreciated


    Ive upladed the DM log as requested and left a Log taken from the event viewer for reference


    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 24/02/2017 15:07:14
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Shard-PC-Gaming
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2017-02-24T15:07:14.870821600Z" />
    <EventRecordID>268393</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Shard-PC-Gaming</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please check in C:\Windows\Minidump for recent .dmp files, if any exists open an admin command prompt and copy/paste following command to copy the dumps to the desktop.
    Then select the dumps, right click and choose 'send to ' and then choose 'zip'.
    Code:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    from logs

    Event[53972]:
    Log Name: System
    Source: Microsoft-Windows-WHEA-Logger
    Date: 2017-02-20T17:41:57.679
    Event ID: 20
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-19
    User Name: NT AUTHORITY\LOCAL SERVICE
    Computer: Shard-PC-Gaming
    Description:
    A fatal hardware error has occurred.

    Component: AMD Northbridge
    Error Source: Machine Check Exception
    Error Type: HyperTransport Watchdog Timeout Error
    Processor ID: 0

    You are also having problems with your updates
    please run this tool, copy/paste the detail
    http://go.microsoft.com/fwlink/?LinkID=52012

    would you mind telling me who, which company, built your machine.

    Roy
      My Computer


  4. Posts : 2
    windows 7 ultimate
    Thread Starter
       #4

    it was originally from Freshtech a Uk based Pc builder , i have upgraded as necessary ... im still no closer to solution but the only AMD part is my Processor , if its on the way out id like to know ASAP to arrange replacement if im misinterpreting what you mentioned let me know :)
      My Computer


 

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