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Windows 7: BSOD Radeon card atikmpag.sys

04 Mar 2017   #1

Windows 7 Home Premium 64bit
BSOD Radeon card atikmpag.sys

Hey there. I just got a BSOD but before this my video card would crash and recover. I ran WhoCrashed and got the following...

On Sun 5/03/2017 12:13:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030517-31621-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x7408)
Bugcheck code: 0x116 (0xFFFFFA8010CFE010, 0xFFFFF88003F04408, 0x0, 0x2)
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

My System SpecsSystem Spec
04 Mar 2017   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome Rich mate that dump files has a fix that entails removing the Catalytic Control Centre and using only the driver from the manufacturers site.





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

fffff880`061f5308 fffff880`0451d1f0 : 00000000`00000116 fffffa80`10cfe010 fffff880`03f04408 00000000`00000000 : nt+0x70400
fffff880`061f5310 00000000`00000116 : fffffa80`10cfe010 fffff880`03f04408 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d1f0
fffff880`061f5318 fffffa80`10cfe010 : fffff880`03f04408 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`061f5320 fffff880`03f04408 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`10cfe010
fffff880`061f5328 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`0451cefa : atikmpag+0x7408


fffff880`03f04408 4883ec28        sub     rsp,28h


SYMBOL_NAME:  atikmpag+7408

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys




FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
However the AMD site is so convoluted it might be worth just updating from Asus
Access Denied to start with
My System SpecsSystem Spec
04 Mar 2017   #3

Windows 7 Home Premium 64bit

Thanks for that mate, will get on it.
My System SpecsSystem Spec


 BSOD Radeon card atikmpag.sys

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