Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Radeon card atikmpag.sys

04 Mar 2017   #1
Rich

Windows 7 Home Premium 64bit
 
 
BSOD Radeon card atikmpag.sys

Hey there. I just got a BSOD but before this my video card would crash and recover. I ran WhoCrashed and got the following...

On Sun 5/03/2017 12:13:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030517-31621-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x7408)
Bugcheck code: 0x116 (0xFFFFFA8010CFE010, 0xFFFFF88003F04408, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR







Attached Files
File Type: zip TRMLAPTOP-Sun_05_03_2017_112350_01.zip (933.6 KB, 2 views)
My System SpecsSystem Spec
.
04 Mar 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Rich mate that dump files has a fix that entails removing the Catalytic Control Centre and using only the driver from the manufacturers site.

Code:
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`061f5308 fffff880`0451d1f0 : 00000000`00000116 fffffa80`10cfe010 fffff880`03f04408 00000000`00000000 : nt+0x70400
fffff880`061f5310 00000000`00000116 : fffffa80`10cfe010 fffff880`03f04408 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d1f0
fffff880`061f5318 fffffa80`10cfe010 : fffff880`03f04408 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`061f5320 fffff880`03f04408 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`10cfe010
fffff880`061f5328 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`0451cefa : atikmpag+0x7408


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmpag+7408
fffff880`03f04408 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmpag+7408

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
However the AMD site is so convoluted it might be worth just updating from Asus
Access Denied to start with
My System SpecsSystem Spec
04 Mar 2017   #3
Rich

Windows 7 Home Premium 64bit
 
 

Thanks for that mate, will get on it.
My System SpecsSystem Spec
.

Reply

 BSOD Radeon card atikmpag.sys




Thread Tools




Similar help and support threads
Thread Forum
BSOD atikmpag.sys 0x0000116 after installing Radeon 7800 series driver
Hi, I realize this is a windows7 forum, but thought I'd give it an attempt anyway. Thanks for your inputs! Situation: Newly reformatted computer with Windows Vista Business 32 bit. Windows update completed; everything updated including SP2. Problem: When I install the AMD drivers for my...
BSOD Help and Support
BSOD from atikmpag.sys or failing graphics card?
I'll try my best to make this short so you don't have to read a novel. If you have questions or need detail, I'm happy to answer. TL;DR: BSOD and computer looks crazy (see attachments). Eventually re-installed Windows. Semi-updated software/drivers, still looks crazy and crashes. Is it a...
BSOD Help and Support
ATI Graphic Card Driver BSOD Error 0x00000116 ATIKMPAG.sys
Hi, I have a Compac CQ42 which has an ATI Radeon 5430 as its graphics adapter. Anyhow, recently it started giving me these BSODs whenever I tried installing the video card drivers. The BSOD in question has the following error codes: 0x00000116 (0xFFFFFA8004260010, 0xFFFFFF8800439E02C,...
Graphic Cards
Full Screen applications causing Atikmpag.sys BSOD - HD Radeon 5970
Hello, I have been having issues where at first it seemed to be random Blue screen crashes, but now think it only seems to happen if i try to run a game in full screen. Even just uninstalling the AMD drivers causes me to BSOD mid un-installation process. The blue screen says the file name...
BSOD Help and Support
BSOD 0x116 atikmpag.sys possibly video card problem?
Computer is a Sager P150 HM. Operating System MS Windows 7 Home Premium 32-bit SP1 CPU Intel Core i7 2630QM @ 2.00GHz 49 C Sandy Bridge 32nm Technology RAM 8.00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24) Motherboard
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:34.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App