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Windows 7: BSOD - "Probably caused by : Rt64win7.sys ( Rt64win7+1dd7e )"

13 Mar 2017   #11
MidwestAtty

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay - came in this morning, and had the "Windows Recovered from a Crash" notification. I've attached another .ZIP file, in case the information is any better this time.

Also, in addition to the above programs, I also have:

1. Creative Cloud & the full Adobe Acrobat suite
2. Chrome
3. Phillips SpeechExec
4. RescueTime
5. WinDbg

It looks like the first crashed happened on 2/18 (computer was new to me on 2/2), so I am looking to see what was installed / changed on that date. So far, nothing. However, I am removing ADirc and Spotify to see if that makes any difference.




Attached Files
File Type: zip AAK-JW17-Mon_03_13_2017__81231_82.zip (22 Bytes, 1 views)
My System SpecsSystem Spec
.
13 Mar 2017   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Right now the zip opens with a blank window and is only 22kb so you may have to try again.

Those other programs out of them what does Phillips SpeechExec and RescueTime actually do?? If you have the software for them it might come down to uninstalling them.

The WinDbg do you use it look at the dumps?? if so then you might take a look at this Driver Reference Table (DRT) it is a listing of dump file references but having said that if you are interested at all in this BSOD stuff then see this
WinDBG - Install and Configure for BSOD Analysis
My System SpecsSystem Spec
14 Mar 2017   #13
MidwestAtty

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay - here's another attempt at the analysis.


Attached Files
File Type: zip AAK-JW17-Tue_03_14_2017__73425_60.zip (1.56 MB, 1 views)
My System SpecsSystem Spec
.

14 Mar 2017   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok came through ok and yes you have a real problem there my firend and I am sorry you have so many blue screens.

Now there is still the bugcheck 01E

Code:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
and the bugcheck ntoskrnl.exe is very common and can be just about anything as can the above - so we had better start checking the device in the machine out because it seems to me that the system is not loading drivers properly or at all.

The first thing that comes to mind is checking the memory and this will take a reasonably long time to do. So could you please follow this
Now to make absolutely we are on the same page the memtest linked here is the only*one we recommend and it MUST be run for at least 8 passes or you may as well not bother. It is rather lengthy and best left for a downtime for that machine - overnight is good. Having said that you can stop the test if errors show up while you are around and then it is a matter of tracking down the bad stick of RAM.* RAM - Test with Memtest86+
(This is pretyped to save time)

I have to reinforce the importance of running this test for those 8 passes though it is critical that you do unless as stated errors come up straight away or soon after the test has started.
My System SpecsSystem Spec
Reply

 BSOD - "Probably caused by : Rt64win7.sys ( Rt64win7+1dd7e )"




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