BSOD on a newly installed Windows 7.

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  1. Posts : 16
    Windows 7 Ultimate x64
       #1

    BSOD on a newly installed Windows 7.


    I'm experiencing BSOD on a newly installed Windows 7. This is happening at startup, BSOD is lasting only a fraction of a second so I can't get a better look at it. I'm not able to get into it. This only started happening when I turned on the PC today, before that it was running fine, all I can remember is I installed Adobe Reader DC. I'm unable to do startup repair. Windows installation CD is showing incompatible hardware architecture error. I can't come up with any explanation for this other than Macroshit hacking to make me upgrade to Windows 10.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello nirashauser can you please follow this first and then follow the two links so we can see what the dumps are.
    Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs
    or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you don’t know what one is working with for example a diesel or petrol engine.
    *(pretyped to save time)

    and then these
    Dump Files - Configure Windows to Create on BSOD
    &
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #3

    ICIT2LOL said:
    Hello nirashauser can you please follow this first and then follow the two links so we can see what the dumps are.
    Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs
    or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you don’t know what one is working with for example a diesel or petrol engine.
    *(pretyped to save time)

    and then these
    Dump Files - Configure Windows to Create on BSOD
    &
    Blue Screen of Death (BSOD) Posting Instructions

    Thanks for trying to help. My Windows folder doesn't have any of the dump files mentioned in the links. I've updated my system details. Is there anyway I can enable with Windows installation CD.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Hmm now run these in case the system files are corrupt or somehow not there, and while we are at it run the malware scans too. .
    SFC /SCANNOW Command - System File Checker
    Disk Check < if necessary include the /f switch and if this does not make any improvement then just run this switch instead /r in the command line as per Option2
    Run these in safe mode and the sfc often best run for two to three runs – you can leave out the /r switch in ckdsk if you feel it not necessary

    if no fix then these

    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
    Malwarebytes | Malwarebytes Premium
    AdwCleaner Download
    ADW download from bleeping computer delete any rubbish found with the malware scans
    (NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)
      My Computer


  5. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #5

    I re-installed and I'm still experiencing the same problem, sometimes randomly. I've attached them in a zip file.
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    from your first post

    incompatible hardware:- means your repair install medium is incorrect.
    Could be 32 bit instead of 64 , or other way round
    Wrong version of W7 home not Ultimate,

    please run this tool, copy/paste output
    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  7. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #7

    About this, I've connected to a different SATA port with a different cable, I was able to run without encountering this problem for at least 45 minutes, just when I was thinking it was either the port or cable, the problem came back and ran into the BSOD with F4.

    I ran Malware Bytes and it came clean, now I'm back to using the earlier SATA port and cable, so far I haven't encountered this problem.
      My Computer


  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #8

    Ok have you done what Roy asked? if not do that first please

    Now the last dumps you sent have a dump that is probably caused by the had drive

    Code:
    BUGCHECK_STR:  0xF4
    It would not hurt to run a test on that drive so use this
    SeaTools for Windows |
    Seagate
    use the short drive self test first - but only do this after using the link Roy has posted.
      My Computer


  9. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Short Drive Self Test passed few days back, Long and Short Generic Tests passed too. I've contacted Seagate over this very same problem asking them to replace, they asked me to run those tests and send screenshots of those tests. I'll reconnected to earlier SATA port and cable. I'll check if this problem comes again.
      My Computer


  10. Posts : 16
    Windows 7 Ultimate x64
    Thread Starter
       #10

    The problem hasn't come back(I'll be waiting) but now I'm unable to put Windows 7 to sleep.
      My Computer


 
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