BSOD on several occasions within the past week (report included).

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  1. Posts : 152
    Microsoft Windows 10 Pro 64-bit
       #1

    BSOD on several occasions within the past week (report included).


    This happened randomly a few times in the past week. At first I suspected the video card, then the power supply (which is new). But now that I am looking at this report, I am not sure. I have the .dmp file, but don't know what to do with it

    -------------------------------------------------------

    Level Date and Time Source Event ID Task Category
    Error 2017-03-07 8:21:31 PM Microsoft-Windows-WHEA-Logger 18 None "A fatal hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor ID: 1

    The details view of this entry contains further information."
    Error 2017-03-07 8:21:31 PM Microsoft-Windows-WHEA-Logger 18 None "A fatal hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor ID: 0

    The details view of this entry contains further information."
    Error 2017-03-07 8:21:31 PM Microsoft-Windows-WHEA-Logger 18 None "A fatal hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor ID: 0

    The details view of this entry contains further information."

    Error 2017-03-07 8:21:29 PM Microsoft-Windows-WER-SystemErrorReporting 1001 None The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x00000000, 0x8720d024, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\030717-12448-01.dmp. Report Id: 030717-12448-01.

    Critical 2017-03-07 8:21:20 PM Microsoft-Windows-Kernel-Power 41 (63) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Error 2017-03-07 8:21:27 PM EventLog 6008 None The previous system shutdown at 7:11:26 PM on ‎3/‎7/‎2017 was unexpected.
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  2. Posts : 7,050
    Windows 10 Pro
       #2
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  3. Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #3

    Attached please find the WIN7BIT32-2017-03-08_165330_75.zip file of the BSOD dump, including my apology for overlooking the instructions. My advance thanks for the analysis.
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  4. Posts : 7,050
    Windows 10 Pro
       #4

    I notice you're using an unstable BIOS version, please revert back to the latest stable BIOS version. Or, is there a reason why an unstable BIOS version is installed?


    Unfortunately, I miss some data for analysis, the dump is unfortunately a bit limited in providing data.
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.
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  5. Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #5

    Can you please clarify what it means an unstable BIOS version?
    @axe0, the installed BIOS software version is the last version available. I searched the web for a more recent version and none is available. If you know which version is the stable one, please let me know. However, I never had any problems with this version for the past 5-6 years.
    Last edited by ineuw; 09 Mar 2017 at 11:39. Reason: added more info.
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  6. Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #6

    Attached please find the requested CPID screen shots. The four memory stick specs images I placed in one panorama image.
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  7. Posts : 7,050
    Windows 10 Pro
       #7

    From Gigabyte support page,
    BETA describes a new version that is reliable yet may not include all the features of the final product. During this phase we are previewing new features and gathering customer input to insure our product provides the best experience possible.
    Version 1601 is the most recent stable version. I'm aware of the release date, but unless there is a specific reason why an unstable version is installed, it is preferable before an unstable version.

    However, I never had any problems with this version for the past 5-6 years
    No offense, but I can think of a lot of reasons why this isn't a good argument


    What are the 3.3v, 5v and 12v values according to the BIOS?
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  8. Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #8

    No offense, but I can think of a lot of reasons why this isn't a good argument
    P.S: I take no offense for receiving knowledge, nor do I bite the hand that feeds me. I will search for the version 1601.

    What are the 3.3v, 5v and 12v values according to the BIOS?

    Please see the attached BIOS voltage info.
    Also I use sometimes siv32 but could not find there this info.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    Hi folks.
    I have notice something in the pictures in post #6

    The top two pictures show the ram in Dual Channel.
    A lot of the ram specs are not shown.

    The next two pictures down show the ram in Single Channel.
    I have no idea how that can be.

    The two pictures down from the top give ram specs.

    This could be due to mismatch ram, bios or a faulty motherboard.

    The memory specs for your motherboard.

    Access Denied


    4 x DIMM, Max. 8 GB, DDR2 800/667/533/ Non-ECC,Un-buffered Memory
    Dual Channel memory architecture
    * Refer to Access Denied or user manual for Memory QVL (Qualify Vendor List)
    Jack
      My Computer


  10. Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       #10

    Layback Bear said:
    Hi folks.
    I have notice something in the pictures in post #6

    The top two pictures show the ram in Dual Channel.
    A lot of the ram specs are not shown.

    The next two pictures down show the ram in Single Channel.
    I have no idea how that can be.

    The two pictures down from the top give ram specs.

    This could be due to mismatch ram, bios or a faulty motherboard.

    The memory specs for your motherboard.

    Access Denied


    Jack
    The two single channel 512MB RAM were the original RAM. I had four of them. If you recommend it, they can be removed because after installing it, I learned that Windows 7-32 bit recognizes only 3 GB of RAM. But I would also love to hear from axe0 whether he has any other comments.
    Last edited by ineuw; 10 Mar 2017 at 00:37. Reason: x
      My Computer


 
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