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Windows 7: BSOD on several occasions within the past week (report included).

07 Mar 2017   #1
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD on several occasions within the past week (report included).

This happened randomly a few times in the past week. At first I suspected the video card, then the power supply (which is new). But now that I am looking at this report, I am not sure. I have the .dmp file, but don't know what to do with it

-------------------------------------------------------

Level Date and Time Source Event ID Task Category
Error 2017-03-07 8:21:31 PM Microsoft-Windows-WHEA-Logger 18 None "A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 1

The details view of this entry contains further information."
Error 2017-03-07 8:21:31 PM Microsoft-Windows-WHEA-Logger 18 None "A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 0

The details view of this entry contains further information."
Error 2017-03-07 8:21:31 PM Microsoft-Windows-WHEA-Logger 18 None "A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 0

The details view of this entry contains further information."

Error 2017-03-07 8:21:29 PM Microsoft-Windows-WER-SystemErrorReporting 1001 None The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x00000000, 0x8720d024, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\030717-12448-01.dmp. Report Id: 030717-12448-01.

Critical 2017-03-07 8:21:20 PM Microsoft-Windows-Kernel-Power 41 (63) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Error 2017-03-07 8:21:27 PM EventLog 6008 None The previous system shutdown at 7:11:26 PM on ‎3/‎7/‎2017 was unexpected.


My System SpecsSystem Spec
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08 Mar 2017   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
08 Mar 2017   #3
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Attached please find the WIN7BIT32-2017-03-08_165330_75.zip file of the BSOD dump, including my apology for overlooking the instructions. My advance thanks for the analysis.


Attached Files
File Type: zip WIN7BIT32-2017-03-08_165330_75.zip (146.3 KB, 1 views)
My System SpecsSystem Spec
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08 Mar 2017   #4
axe0

Windows 10 Pro
 
 

I notice you're using an unstable BIOS version, please revert back to the latest stable BIOS version. Or, is there a reason why an unstable BIOS version is installed?


Unfortunately, I miss some data for analysis, the dump is unfortunately a bit limited in providing data.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
  • CPU
  • Mainboard
  • Memory
  • SPD*
  • Graphics
*SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each stick.

Please post each screenshot in your next reply/replies.
My System SpecsSystem Spec
08 Mar 2017   #5
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you please clarify what it means an unstable BIOS version?
@axe0, the installed BIOS software version is the last version available. I searched the web for a more recent version and none is available. If you know which version is the stable one, please let me know. However, I never had any problems with this version for the past 5-6 years.
My System SpecsSystem Spec
08 Mar 2017   #6
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Attached please find the requested CPID screen shots. The four memory stick specs images I placed in one panorama image.


Attached Thumbnails
BSOD on several occasions within the past week (report included).-slots-1-2-3-4-panorama-image.jpg  
Attached Images
BSOD on several occasions within the past week (report included).-cpu.jpg BSOD on several occasions within the past week (report included).-mainboard.jpg BSOD on several occasions within the past week (report included).-graphics.jpg BSOD on several occasions within the past week (report included).-memory.jpg 
My System SpecsSystem Spec
09 Mar 2017   #7
axe0

Windows 10 Pro
 
 

From Gigabyte support page,
Quote:
BETA describes a new version that is reliable yet may not include all the features of the final product. During this phase we are previewing new features and gathering customer input to insure our product provides the best experience possible.
Version 1601 is the most recent stable version. I'm aware of the release date, but unless there is a specific reason why an unstable version is installed, it is preferable before an unstable version.

Quote:
However, I never had any problems with this version for the past 5-6 years
No offense, but I can think of a lot of reasons why this isn't a good argument


What are the 3.3v, 5v and 12v values according to the BIOS?
My System SpecsSystem Spec
09 Mar 2017   #8
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
No offense, but I can think of a lot of reasons why this isn't a good argument
P.S: I take no offense for receiving knowledge, nor do I bite the hand that feeds me. I will search for the version 1601.

What are the 3.3v, 5v and 12v values according to the BIOS?

Please see the attached BIOS voltage info.
Also I use sometimes siv32 but could not find there this info.


Attached Thumbnails
BSOD on several occasions within the past week (report included).-170309-cmos-voltages.jpg  
Attached Files
File Type: txt siv32x report.txt (3.1 KB, 1 views)
My System SpecsSystem Spec
09 Mar 2017   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Hi folks.
I have notice something in the pictures in post #6

The top two pictures show the ram in Dual Channel.
A lot of the ram specs are not shown.

The next two pictures down show the ram in Single Channel.
I have no idea how that can be.

The two pictures down from the top give ram specs.

This could be due to mismatch ram, bios or a faulty motherboard.

The memory specs for your motherboard.

Access Denied


Quote:
4 x DIMM, Max. 8 GB, DDR2 800/667/533/ Non-ECC,Un-buffered Memory
Dual Channel memory architecture
* Refer to Access Denied or user manual for Memory QVL (Qualify Vendor List)
Jack
My System SpecsSystem Spec
10 Mar 2017   #10
ineuw

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Hi folks.
I have notice something in the pictures in post #6

The top two pictures show the ram in Dual Channel.
A lot of the ram specs are not shown.

The next two pictures down show the ram in Single Channel.
I have no idea how that can be.

The two pictures down from the top give ram specs.

This could be due to mismatch ram, bios or a faulty motherboard.

The memory specs for your motherboard.

Access Denied


Jack
The two single channel 512MB RAM were the original RAM. I had four of them. If you recommend it, they can be removed because after installing it, I learned that Windows 7-32 bit recognizes only 3 GB of RAM. But I would also love to hear from axe0 whether he has any other comments.
My System SpecsSystem Spec
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 BSOD on several occasions within the past week (report included).




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