Bsod MEMORY_MANAGEMENT error code: 0x0000001a


  1. Myashi
    Posts : 6
    Windows 7 Pro x64
       New #1

    Bsod MEMORY_MANAGEMENT error code: 0x0000001a


    Hi there.
    I had been having problems with multiple BSOD for all the past year.
    Mostly it was the error of the title ( but sometime it was other types i can't remember now ).
    I always thought it was just win 10 that wasn't not yet stable compared to the seven. So after a clean install of win 7 for test purpouse ( i've also tried with a linux live to check hardware ), yesterday i've got other two bsod.

    I didn't have a dump file of the first bsod. I don't know if it wasn't generated or erased during the automatic restoration of win.

    The second bsod happened yesterday night. I ran bluescreen view and i got this error ( check the attachment image ). After two bsod and a fresh installation i decided to ask help to debug the dump file.

    I've also ran latest version of memtest86 free and it didn't find any errors.

    Here all the info you should need:

    memtest86 log

    dump file

    dm log

    Attachment 397294
    Last edited by Myashi; 16 Mar 2017 at 16:02.
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  3. axe0
    Posts : 7,052
    Windows 10 Pro
       New #2

    How to upload files
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  4. Myashi
    Posts : 6
    Windows 7 Pro x64
    Thread Starter
       New #3

    Sorry Axe0.
    I've read the how to you've linked to me.
    Are the log links posted correctly? I've upload them on google drive.

    Pls help me to find out what is happening on this pc.
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  6. axe0
    Posts : 7,052
    Windows 10 Pro
       New #4

    Upload the dm log directly to the site.
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  7. Myashi
    Posts : 6
    Windows 7 Pro x64
    Thread Starter
       New #5

    Ok, there you go.

    Attachment 397315

    Is this enough?
    I can attach the other logs, if they're needed.
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  8. axe0
    Posts : 7,052
    Windows 10 Pro
       New #6

    Please post the report of Windows Genuine and Activation Issue Posting Instruction
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  10. Myashi
    Posts : 6
    Windows 7 Pro x64
    Thread Starter
       New #7

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DF9B2-V27M6-77GMF
Windows Product Key Hash: RHdX39Rb5lTBgHAaBFesg9DSu6Q=
Windows Product ID: 00371-OEM-8992671-00503
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C347F387-51BA-4D88-B4F8-B3000697212F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170209-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C347F387-51BA-4D88-B4F8-B3000697212F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-77GMF</PKey><PID>00371-OEM-8992671-00503</PID><PIDType>2</PIDType><SID>S-1-5-21-3038121671-3093577805-3740003146</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7885</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N.80</Version><SMBIOSVersion major="3" minor="0"/><Date>20160715000000.000000+000</Date></BIOS><HWID>FCE60200018400FA</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versione servizio di gestione licenze software: 6.1.7601.17514

Nome: Windows(R) 7, Professional edition
Descrizione: Windows Operating System - Windows(R) 7, OEM_SLP channel
ID di attivazione50e329f7-a5fa-46b2-85fd-f224e5da7764
ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
PID esteso: 00371-00178-926-700503-02-1040-7601.0000-0712017
ID di installazione: 015215355880893402524065980960550574974743180186797500
URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
Codice "Product Key" parziale: 77GMF
Stato licenza: concesso in licenza
Numero di ripristini Windows rimanenti: 3
Ora attendibile: 17/03/2017 15:41:38

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2017 13:51
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAAAAgABAAEAAAACAAAAAgABAAEAHKJ2OgpFUnZwUTgINk4GtIBqsNOs7A==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I 
  FACP			ALASKA		A M I 
  SRAT			ALASKA		A M I 
  MSCT			ALASKA		A M I 
  HPET			ALASKA		A M I 
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I 
  FIDT			ALASKA		A M I 
  SSDT			SataRe		SataTabl
  UEFI			ALASKA		A M I 
  SLIT			ALASKA		A M I 
  WDDT			ALASKA		A M I 
  SSDT			SataRe		SataTabl
  NITR			ALASKA		A M I 
  DMAR			ALASKA		A M I 
  ASF!			INTEL 		 HCG
  SLIC			MSI_NB		MEGABOOK
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  11. torchwood
    Posts : 7,117
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #8

    Hi Myashi,
    As Axeo suspected, this is a counterfiet install
    OEM factory key on a Retail motherboard.

    Until a genuine OS is installed no further help can be provided as per forum rules.

    If after purchasing a legitimate product key the problems persist we will help you

    Roy
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  12. Myashi
    Posts : 6
    Windows 7 Pro x64
    Thread Starter
       New #9

    Hi Torchwood.

    I have an account microsoft bound to an activation of win 10. If i install again win 10 i'm sure there will not be any problems with helping me. I just need someday of peace from that os. Whatever is causing bsod it keeps happening from one and half year, even after clean installs and whatever i try i can't fix it on my own ( i would believe it is the ram if i wouldn't have done lots of tests in memtest86). I wrote that i need some day cause, as soon i will install back win 10 i'll get a bsod of welcome back, followed by lots of them. Of course i will post on ten forum. Unfortunately i can't purchase another product key for win 7 at the moment. I really hope it will be ok then.

    Thanks for the help.
    Last edited by Myashi; 17 Mar 2017 at 17:16.
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