BSOD when I try to shut down

larrys2006 · 19 Mar 2017

BSOD when I try to shut down the computer what is wrong?

ICIT2LOL · 19 Mar 2017

Hello Larry mate the BSOD dump files were or are not in that link so can you please redo them.

larrys2006 · 21 Mar 2017

I can not find ware the file is. it was not in here. C:\Windows\Minidump

ICIT2LOL · 21 Mar 2017

Ok mate just follow these as I don't know how you collected the last lot and got it into a zip.

Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

Now the other we would like to know is are you running any form of hard drive clean up tool such as CCleaner if so do not do that until you can get the blue screen dumps to us as those programs will clear the dump files out.

larrys2006 · 22 Mar 2017

I added the reg file part that logs the kernel and now when I try to shut down it reboots or shuts down it does not go blue screen so what do I do now?

ICIT2LOL · 22 Mar 2017

Ok Larry mate if you can just post what you have hopefully it will be what we want.

Now can you get into safe mode??

torchwood · 22 Mar 2017

From what i can glean from the event log

Bittorrent is repeatedly crashing
uninstall it for the moment see what happens.

Roy

larrys2006 · 23 Mar 2017

I booted in safe mode with network now, what do I do?

larrys2006 · 23 Mar 2017

I have 350 files set to download so I do not want to uninstall it unless I have to or I get my hands on a sonic screwdriver :)

torchwood said:

From what i can glean from the event log

Bittorrent is repeatedly crashing
uninstall it for the moment see what happens.

Roy

torchwood · 23 Mar 2017

i suggested it as we cant get hold of the dumps,

on the files you uploaded have a look at the MSinfo >> windows errors

Roy

BSOD when I try to shut down

BSOD when I try to shut down

dump

problem

reply

reply