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Windows 7: crashing please help

20 Mar 2017   #1
daniel5323

windows 7 max 32bit
 
 
crashing please help

My pc is crashing after10-15min working. Please help.

0x000000a (0x00000016 0x00000002 0x00000000 0x83476d17)

I have attached a DM Log Collector zip in the attachments
Please let me know if you need any other information

Thank you




Attached Files
File Type: zip USER-PC-20_03_2017_135310,38.zip (2.24 MB, 1 views)
My System SpecsSystem Spec
.
20 Mar 2017   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
20 Mar 2017   #3
daniel5323

windows 7 max 32bit
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A11B83F9-C6CD-4A2E-A501-0C383C784FBD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Стандартный 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A11B83F9-C6CD-4A2E-A501-0C383C784FBD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3945948262-1244665516-1047160259</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="5"/><Date>20110421000000.000000+000</Date></BIOS><HWID>E6573507018400F8</HWID><UserLCID>0419</UserLCID><SystemLCID>0419</SystemLCID><TimeZone>Иерусалимское время (зима)(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>PE_SC3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Стандартный 2007</Name><Ver>12</Ver><Val>3C28072F4941588</Val><Hash>GBe9eiBSe5kb+fqv3FLq4QfEz4k=</Hash><Pid>89396-708-3973841-65873</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Версия службы лицензирования программного обеспечения: 6.1.7601.17514

Имя: Windows(R) 7, Ultimate edition
Описание: Windows Operating System - Windows(R) 7, OEM_SLP channel
Идентификатор активации: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Идентификатор приложения: 55c92734-d682-4d71-983e-d6ec3f16059f
Расширенный PID: 00426-00178-926-600400-02-1049-7601.0000-1722015
Идентификатор установки: 007835226432895634025980500410564883747370713480592271
URL-адрес сертификата процессора: SpcService Web Service
URL-адрес сертификата компьютера: RacService Web Service
Используйте URL-адрес лицензии: UseLicenseService Web Service
URL-адрес сертификата ключа продукта: PkcService Web Service
Частичный ключ продукта: P4K27
Состояние лицензии: имеет лицензию
Оставшееся число возвращений к исходному состоянию активации Windows: 2
Доверенное время: 20.03.2017 15:31:33

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:19:2017 10:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEA6GEmUVpImfNq4Kp2SOQ0SBbVgh8agNSzLwMo4kbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 042111 APIC1808
FACP A_M_I OEMFACP
MCFG 042111 OEMMCFG
OEMB 042111 OEMB1808
AAFT 042111 OEMAAFT
GSCI 042111 GMCHSCI
My System SpecsSystem Spec
.

20 Mar 2017   #4
axe0

Windows 10 Pro
 
 

Looks like the installation is counterfeit, OEM SLP key on a retail motherboard.

No support is provided while the installation is counterfeit, see the forum rules, reinstall the OS using a genuine key.
My System SpecsSystem Spec
Reply

 crashing please help




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