BSOD while having a game open(Echo of Soul) and opening web browser


  1. Posts : 6
    Windows 7 Home Premium
       #1

    BSOD while having a game open(Echo of Soul) and opening web browser


    Hello,
    I received a blue screen while I was playing a game-Echo of Soul, went alt tab tried to open the web browser to serch a page and I got the blue screen.
    Thank you very much for looking into my problem!
    Have a nice day!
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi IonaB,
    As this is is a new install, on a computer last used on 2010, can you tell me where you got the install media, possibly corrupt
    From the event log

    {Registry Hive Recovered} Registry hive (file): '\??\C:\Windows\System32\config\COMPONENTS' was corrupted and it has been recovered. Some data might have been lost.


    can you also run this tool, cop/paste the output

    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  3. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #3

    Hey Roy,
    Actually yes, it's a new install on a computer that had a motherboard, processor and ssd changed, in rest all components form 2013 not 2010 remained.
    I am a real newb when it comes to this, so I can tell that what I installed on my computer was Windows, Windows updates and ofc the drivers for motherboard and gpu.(and mozzila )
    Running what you gaved me, idk if I will copy paste the data you are interested in, I hope I guessed corrrectly:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-****-****-****
    Windows Product Key Hash: BpLpSxpJhsfQOaImRkt6hpZfIj8=
    Windows Product ID: 00359-OEM-8704252-20766
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {DDFDA063-A741-4982-B2FC-725D8B79B2D9}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170209-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DDFDA063-A741-4982-B2FC-725D8B79B2D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DKC3T</PKey><PID>00359-OEM-8704252-20766</PID><PIDType>3</PIDType><SID>S-1-5-21-4274094093-3233260956-2421161536</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="7"/><Date>20160816000000.000000+000</Date></BIOS><HWID>A3EB3A07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-042-520766-02-1033-7601.0000-0832017
    Installation ID: 004752633585697591471250287832663883672275675993894564
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DKC3T
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/27/2017 5:41:11 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEAln36S9GcRlJ42tBpLipoCcKm8BJmUXYy

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT AMD POWERNOW
    BGRT ALASKA A M I

    Thank you for your interest. :)
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Ioana,

    That looks OK, apart from the fact its activated but not registered, to be expected on a few days old install

    I'm looking at sending you a link for a W7 SP1 install
    what language do you want/need
    Trying to repair the hive is WAY beyond me and there are only a couple sites i know of that actually do it, and updating drivers isn't going to help.

    So its looking like a clean install

    Roy
      My Computer


  5. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #5

    Hey Roy,
    English is fine for me.
    Btw what do you mean by activation? Windows? It is activated...(newb )
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Ioana,
    from the report

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    But as i said to be expected:), and why your only getting security updates
    Easily fixed by running KB971033

    Right heres your link
    ONLY VALID FOR 24 hours
    (you can copy it to disc or USB)
    W7 SP1 Home Premium X64 English
    https://software-download.microsoft....ba4c1884ff050f

    Roy
      My Computer


  7. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #7

    Thank you so much, Roy!
    Have a nice day!
      My Computer


  8. Posts : 6
    Windows 7 Home Premium
    Thread Starter
       #8

    Hey again!
    after installing what you gaved me I got this:
    1.The service did not respond to the start or control request in a timely fashion, ProgID "atkexCom.axdata"
    This mesage appeared twice in the same time.

    2.Setup has detected that the .Net Framework version 4 needs to be repaired. Do not restart your computer until Setup is complete

    3.Pushnotice monitor.exe has stopped working:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: PushNoticeMonitor.exe
    Application Version: 1.0.1.2
    Application Timestamp: 00000000
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7bafa
    Exception Code: 0eedfade
    Exception Offset: 0000b727
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:
    Windows 7 Privacy Statement

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    After letting the pc do whatever needed and restarting got no internet, had some trouble troubleshooting it and again this message:

    Pushnotice monitor.exe has stopped working:


    Later edit:
    Now again windows shows me that I need to redo all the updates I previously done before installing your pack...just 140
    And if I open my game and try alt tab I get no response from my pc, it's frozen.
    So it's really, really bad.
    Last edited by IoanaB; 28 Mar 2017 at 10:23.
      My Computer


 

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