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Windows 7: BSOD during file transfer, 0x0000007A

29 Mar 2017   #1
Penthus

Windows 7 Professional x64
 
 
BSOD during file transfer, 0x0000007A

Hello,
I have been experiencing a BSOD over the last couple of months that I have been unable to pinpoint. The BSOD usually occurs during heavy IO operations such as using multiple Robocopy instances and FTP. The computer will usually slow to a crawl before the BSOD where everything becomes unresponsive and I am only able to use the mouse. Sometimes it will recover, sometimes explorer will crash and other times it will BSOD.

I have tried multiple virus scans, rootkit scans and registry scans that have all come back clean. Ran a 16 hour 8 pass memory test that showed no issues and also fdisk and drive scans show the SMART status of the main SSD as healthy. There has been no hardware changes since the issues have started and want to find out what it might be before doing a reformat as that may just mask the issue until a later date.

I do have an old hard drive in my computer that has started deteriorating but it is never used and only has media on it so I wasn't sure if that could cause a Kernal Page error as from what I have read it is more to do with the O/S Drive, Memory, Hardware or virus.

Any help would be appreciated and if any further information is required I will add it ASAP

Regards,
Adam




Attached Files
File Type: zip PENTHUS-PC-Wed_29_03_2017_115153_66.zip (133.5 KB, 3 views)
My System SpecsSystem Spec
.
30 Mar 2017   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
DUMP_CLASS: 1

BUILD_VERSION_STRING:  7601.23572.amd64fre.win7sp1_ldr.161011-0600
BIOS_VENDOR:  American Megatrends Inc.
BIOS_VERSION:  P2.50
BIOS_DATE:  07/27/2016
BASEBOARD_MANUFACTURER:  ASRock
BASEBOARD_PRODUCT:  Z97 Extreme
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
Since you never included eventlog.txt I cant tell if the hardware error is the older disk, or the current C:. I suggest, backing up everything by making a system image, then removing the older disk and see if you still get a BSOD.

Code:
fffff880`07618080  00000000`00000000
fffff880`07618088  fffff880`04c02b00*** WARNING: Unable to verify timestamp for e1d62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1d62x64.sys
 e1d62x64+0x2b00
fffff880`07618090  fffffa80`16c9900f
The Intel network adpater driver seems to be problematical in the earlier BSOD in the morning. I cant isolate its age, so check if there is an update from the Intel site.
My System SpecsSystem Spec
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 BSOD during file transfer, 0x0000007A




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