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Windows 7: win7 BSOD STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA on Lenovo T410

30 Mar 2017   #1
bluesky1

Windows 7 Professional 64 bit
 
 
win7 BSOD STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA on Lenovo T410

My Lenovo T410 Laptop gets BSOD randomly often with STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA

Uploaded is the zip file from DM Log Collector.
memtest86 ran normal. I have uninstalled avg but still get STOP:0x50

Thanks for you help,


My System SpecsSystem Spec
.
31 Mar 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hello BlueSky,

Before the BSOD boys start analysing,
we need to get your system upto date

See you've been having troubles since 2015??

Please remove AVG and all of its add-ons, including tune-up.
more complete than just using remove program MS feature
AVG | Download tools and utilities

DO IT IN SAFE MODE

REBOOT

Now i also believe its corrupted MSE in some way

From SAFE MODE WITH Networking
run this
Microsoft Security Essentials Removal Tool Download

REBOOT

Re-install MSE.
Run a full system scan, have you been hit by a virus previously??
(if so run this, post the 2 reports, i think it still might be present)
Farbar Recovery Scan Tool Download

Now run this tool i want to see if its also corrupted your licensing file.
copy/paste the output

http://go.microsoft.com/fwlink/?LinkID=52012

Roy

note Sysmain (Superfetch/Readyboost) keeps popping up - if your running on an SSD its of no real benefit dissable the services and uncheck in start-up
My System SpecsSystem Spec
31 Mar 2017   #3
bluesky1

Windows 7 Professional 64 bit
 
 

Thanks for your help.
I am not very aware of any virus on this laptop which is not used much and it keep crashing with BSOD.
I am afraid to apply too many Win 7 system updates as other users have reported Lenovo T410 crashing with BSOD after win 7 updates.

I had removed AVG previously but ran AVG Removal tool with "Remove Anyway" option and removed all traces of AVG. I have scanned with Microsoft Security Essential and has not found any viruses.

There is no SSD on this laptop. memtest86 ran normal not able to find memory issue.
I have added two memory sticks (8GB total) and a new hard drive to this laptop.
This laptop is crashing from 2015 and not used much due to BSOD since 2015.
Have not been able to solve this BSOD 0x50 for a while and it is painful due to random crashes.

Uploaded are two requested output from FarBar Recovery Scan Tool.

Here is output from MGADiag

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-948GG-HV6WP-88DGR
Windows Product Key Hash: 3NG0CKhdAUhNkTPl117cv2BX3Lo=
Windows Product ID: 00371-OEM-9083285-04043
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {95FAF8C0-54CA-422B-8F95-65551EDB7B40}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\my_prog\firefox\App\Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95FAF8C0-54CA-422B-8F95-65551EDB7B40}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-88DGR</PKey><PID>00371-OEM-9083285-04043</PID><PIDType>3</PIDType><SID>S-1-5-21-1111966134-10565939-3546725915</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W8A</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET77WW (1.37 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20110509000000.000000+000</Date></BIOS><HWID>655D3007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6I </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAwABAAEAAAAAAAAAAgABAAEAln1Yyv0NHt50rh5wAIIQ4vr9lP5cXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-6I
FACP LENOVO TP-6I
HPET LENOVO TP-6I
BOOT LENOVO TP-6I
MCFG LENOVO TP-6I
SSDT LENOVO TP-6I
ECDT LENOVO TP-6I
ASF! LENOVO TP-6I
SLIC LENOVO TP-6I
SSDT LENOVO TP-6I
TCPA PTL CRESTLN
DMAR INTEL CP_DALE
SSDT LENOVO TP-6I
SSDT LENOVO TP-6I
SSDT LENOVO TP-6I


Thanks for your help.
My System SpecsSystem Spec
.

02 Apr 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Bela,
I take it you cannot boot into normal mode, the reports are from safe mode.

Please run
sfc /scannow (note the space)

then
KB947821

copy/paste the results please.


Im curious did this lappy come without an OS installed,


Roy
My System SpecsSystem Spec
04 Apr 2017   #5
bluesky1

Windows 7 Professional 64 bit
 
 

I can boot this laptop in normal mode. It has win7 professional mode installed on it.
Attached are output of FRST64.exe from normal mode.

When I try to install Windows6.1-KB947821-v34-x86.msu, it says "update is not applicable to your computer" and does not install it.

Here is output from MGADiag in normal mode:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-948GG-HV6WP-88DGR
Windows Product Key Hash: 3NG0CKhdAUhNkTPl117cv2BX3Lo=
Windows Product ID: 00371-OEM-9083285-04043
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {95FAF8C0-54CA-422B-8F95-65551EDB7B40}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\my_prog\firefox\App\Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95FAF8C0-54CA-422B-8F95-65551EDB7B40}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-88DGR</PKey><PID>00371-OEM-9083285-04043</PID><PIDType>3</PIDType><SID>S-1-5-21-1111966134-10565939-3546725915</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W8A</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET77WW (1.37 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20110509000000.000000+000</Date></BIOS><HWID>655D3007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6I </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-832-804043-02-1033-7601.0000-0402015
Installation ID: 010206089340576806106536962804580690522420161150467542
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 88DGR
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 4/4/2017 7:26:25 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAAABAAAAAwABAAEAln1Yyv0NHt50rh5wAIIQ4gbuFmj6/ZT+XF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-6I
FACP LENOVO TP-6I
HPET LENOVO TP-6I
BOOT LENOVO TP-6I
MCFG LENOVO TP-6I
SSDT LENOVO TP-6I
ECDT LENOVO TP-6I
ASF! LENOVO TP-6I
SLIC LENOVO TP-6I
SSDT LENOVO TP-6I
TCPA PTL CRESTLN
DMAR INTEL CP_DALE
SSDT LENOVO TP-6I
SSDT LENOVO TP-6I
SSDT LENOVO TP-6I



Here is output of sfc /scannow:

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Thanks for your help.
My System SpecsSystem Spec
05 Apr 2017   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Bluesky,
Well thats 1 less error,
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C

note as it was in your Mgadiag report you might end up getting updates.

The version of KB947821 needs to be 64bit

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center

Farbar reports look OK

Roy
My System SpecsSystem Spec
12 Apr 2017   #7
bluesky1

Windows 7 Professional 64 bit
 
 

Thanks for your help and KB947821 64bit link.
Win 7 professional mode came installed with laptop from oem. I have not installed win7 os.

Output of running 'slui.exe 0x2a 0x8007043C' is "This service cannot be started in Safe Mode".



Installed KB947821 64bit successfully on the laptop
My System SpecsSystem Spec
12 May 2017   #8
bluesky1

Windows 7 Professional 64 bit
 
 

Any help, please.
My System SpecsSystem Spec
12 May 2017   #9
axe0

Windows 10 Pro
 
 

Hi bluesky1,

Apologies for the huge delay.

I would need you to follow the Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums again and upload a fresh zip.
My System SpecsSystem Spec
14 May 2017   #10
bluesky1

Windows 7 Professional 64 bit
 
 

Thanks Axe0 for your help. Today I applied all recommended windows updates to my laptop.
Here is the latest zip file from DM Collector log.
My System SpecsSystem Spec
Reply

 win7 BSOD STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA on Lenovo T410




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