win7 BSOD STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA on Lenovo T410

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  1. Posts : 7
    Windows 7 Professional 64 bit
       #1

    win7 BSOD STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA on Lenovo T410


    My Lenovo T410 Laptop gets BSOD randomly often with STOP:0x50 PAGE_FAULT_IN_NONPAGED_AREA

    Uploaded is the zip file from DM Log Collector.
    memtest86 ran normal. I have uninstalled avg but still get STOP:0x50

    Thanks for you help,
    Last edited by bluesky1; 30 Mar 2017 at 20:08.
      My Computer


  2. Posts : 7,126
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hello BlueSky,

    Before the BSOD boys start analysing,
    we need to get your system upto date

    See you've been having troubles since 2015??

    Please remove AVG and all of its add-ons, including tune-up.
    more complete than just using remove program MS feature
    AVG | Download tools and utilities

    DO IT IN SAFE MODE

    REBOOT

    Now i also believe its corrupted MSE in some way

    From SAFE MODE WITH Networking
    run this
    Microsoft Security Essentials Removal Tool Download

    REBOOT

    Re-install MSE.
    Run a full system scan, have you been hit by a virus previously??
    (if so run this, post the 2 reports, i think it still might be present)
    Farbar Recovery Scan Tool Download

    Now run this tool i want to see if its also corrupted your licensing file.
    copy/paste the output

    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy

    note Sysmain (Superfetch/Readyboost) keeps popping up - if your running on an SSD its of no real benefit dissable the services and uncheck in start-up
    Last edited by torchwood; 31 Mar 2017 at 07:48.
      My Computer


  3. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Thanks for your help.
    I am not very aware of any virus on this laptop which is not used much and it keep crashing with BSOD.
    I am afraid to apply too many Win 7 system updates as other users have reported Lenovo T410 crashing with BSOD after win 7 updates.

    I had removed AVG previously but ran AVG Removal tool with "Remove Anyway" option and removed all traces of AVG. I have scanned with Microsoft Security Essential and has not found any viruses.

    There is no SSD on this laptop. memtest86 ran normal not able to find memory issue.
    I have added two memory sticks (8GB total) and a new hard drive to this laptop.
    This laptop is crashing from 2015 and not used much due to BSOD since 2015.
    Have not been able to solve this BSOD 0x50 for a while and it is painful due to random crashes.

    Uploaded are two requested output from FarBar Recovery Scan Tool.

    Here is output from MGADiag

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007043c
    Windows Product Key: *****-*****-948GG-HV6WP-88DGR
    Windows Product Key Hash: 3NG0CKhdAUhNkTPl117cv2BX3Lo=
    Windows Product ID: 00371-OEM-9083285-04043
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {95FAF8C0-54CA-422B-8F95-65551EDB7B40}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150113-1808
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\my_prog\firefox\App\Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{95FAF8C0-54CA-422B-8F95-65551EDB7B40}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-88DGR</PKey><PID>00371-OEM-9083285-04043</PID><PIDType>3</PIDType><SID>S-1-5-21-1111966134-10565939-3546725915</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W8A</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET77WW (1.37 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20110509000000.000000+000</Date></BIOS><HWID>655D3007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6I </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
    Error: 0x8007043C

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x8007043c
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAwABAAEAAAAAAAAAAgABAAEAln1Yyv0NHt50rh5wAIIQ4vr9lP5cXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TP-6I
    FACP LENOVO TP-6I
    HPET LENOVO TP-6I
    BOOT LENOVO TP-6I
    MCFG LENOVO TP-6I
    SSDT LENOVO TP-6I
    ECDT LENOVO TP-6I
    ASF! LENOVO TP-6I
    SLIC LENOVO TP-6I
    SSDT LENOVO TP-6I
    TCPA PTL CRESTLN
    DMAR INTEL CP_DALE
    SSDT LENOVO TP-6I
    SSDT LENOVO TP-6I
    SSDT LENOVO TP-6I


    Thanks for your help.
      My Computer


  4. Posts : 7,126
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Bela,
    I take it you cannot boot into normal mode, the reports are from safe mode.

    Please run
    sfc /scannow (note the space)

    then
    KB947821

    copy/paste the results please.


    Im curious did this lappy come without an OS installed,


    Roy
      My Computer


  5. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    I can boot this laptop in normal mode. It has win7 professional mode installed on it.
    Attached are output of FRST64.exe from normal mode.

    When I try to install Windows6.1-KB947821-v34-x86.msu, it says "update is not applicable to your computer" and does not install it.

    Here is output from MGADiag in normal mode:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-948GG-HV6WP-88DGR
    Windows Product Key Hash: 3NG0CKhdAUhNkTPl117cv2BX3Lo=
    Windows Product ID: 00371-OEM-9083285-04043
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {95FAF8C0-54CA-422B-8F95-65551EDB7B40}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150113-1808
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\my_prog\firefox\App\Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{95FAF8C0-54CA-422B-8F95-65551EDB7B40}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-88DGR</PKey><PID>00371-OEM-9083285-04043</PID><PIDType>3</PIDType><SID>S-1-5-21-1111966134-10565939-3546725915</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W8A</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET77WW (1.37 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20110509000000.000000+000</Date></BIOS><HWID>655D3007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6I </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-832-804043-02-1033-7601.0000-0402015
    Installation ID: 010206089340576806106536962804580690522420161150467542
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 88DGR
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/4/2017 7:26:25 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAAABAAAAAwABAAEAln1Yyv0NHt50rh5wAIIQ4gbuFmj6/ZT+XF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TP-6I
    FACP LENOVO TP-6I
    HPET LENOVO TP-6I
    BOOT LENOVO TP-6I
    MCFG LENOVO TP-6I
    SSDT LENOVO TP-6I
    ECDT LENOVO TP-6I
    ASF! LENOVO TP-6I
    SLIC LENOVO TP-6I
    SSDT LENOVO TP-6I
    TCPA PTL CRESTLN
    DMAR INTEL CP_DALE
    SSDT LENOVO TP-6I
    SSDT LENOVO TP-6I
    SSDT LENOVO TP-6I



    Here is output of sfc /scannow:

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    Thanks for your help.
      My Computer


  6. Posts : 7,126
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Bluesky,
    Well thats 1 less error,
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
    Error: 0x8007043C

    note as it was in your Mgadiag report you might end up getting updates.

    The version of KB947821 needs to be 64bit

    Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center

    Farbar reports look OK

    Roy
      My Computer


  7. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    Thanks for your help and KB947821 64bit link.
    Win 7 professional mode came installed with laptop from oem. I have not installed win7 os.

    Output of running 'slui.exe 0x2a 0x8007043C' is "This service cannot be started in Safe Mode".



    Installed KB947821 64bit successfully on the laptop
      My Computer


  8. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Any help, please.
      My Computer


  9. Posts : 7,054
    Windows 10 Pro
       #9

    Hi bluesky1,

    Apologies for the huge delay.

    I would need you to follow the Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums again and upload a fresh zip.
      My Computer


  10. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #10

    Thanks Axe0 for your help. Today I applied all recommended windows updates to my laptop.
    Here is the latest zip file from DM Collector log.
    Last edited by bluesky1; 18 May 2017 at 11:25.
      My Computer


 
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