Bluescreen, which memory dump is best?

Page 1 of 2 12 LastLast

  1. Posts : 166
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Bluescreen, which memory dump is best?


    On BSOD, which memory dump is best to collect for posting here?

    Small, Kernel, or Complete?
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2
      My Computer


  3. Posts : 166
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Two BSOD Captured


    This capture may not include complete details but it's at least a start. Hopefully it contains enough info to resolve the issues.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Ok Wyatt sory late reply ,ate have not been reall well.
    Now if you send to dumps again can you it use a RAR zip file as I cannot open them them without buying the software


    Now having said that you do have a dump here
    Code:
    BugCheck F4
    which may be an overheating issue so if you are Overclocking stop and can you send the temps on the machine use this Speccy - Free Download - Piriform
      My Computer


  5. Posts : 166
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    ICIT2LOL said:
    Ok Wyatt sory late reply ,ate have not been reall well.
    Now if you send to dumps again can you it use a RAR zip file as I cannot open them them without buying the software


    Now having said that you do have a dump here
    Code:
    BugCheck F4
    which may be an overheating issue so if you are Overclocking stop and can you send the temps on the machine use this Speccy - Free Download - Piriform
    Um, are you asking for a RAR zip file or a zip file that isn't RAR? Sorry i misunderstand what you're meaning there.

    What am I to do with the BugCheck F4 code?

    How might I go about making certain that I'm not overclocking? Determining whether or not I'm overclocking has always been a subject lacking clarity for me.

    Thanks for the Speccy tip. I will install and begin monitoring. If possible, will post a 24 hr Speccy report.
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    Hello Wyatt mate re RAR is a zip format that requires software not contained I Windows to open the dump files so can you just go back and follow those links I posted please.

    The Bugcheck 4 is as I said can be an overheating problem and in any case with that CPU/machine you would have to have supernatural powers or be some technical wizard to overclock it. Looking at the specs for that CPU it runs at 2.0GHz and doesn't appear to have any turbo speed (a feature that Intel build in to raise the speed when required to put it simply) it is also a quite an old CPU being released in the third quarter of 2010.
    (Just so you know any Bugcheck between 1 and 120 is usually a hardware issue)

    Now it would be good to have the temps mate and if the CPU is running at anything approaching 50C during normal use then it is getting reasonably warm above that and it is getting too hot. Now this can be caused by two main things a) the thermal compound on the CPU is old and dry and not conducting heat properly or b) the cooling system is clogged with dust. The former requires re applying that thermal compound not a job to be taken lightly because you need to pull the machine down to do that. The latter is the easiest thing to check - see this
    CLEANING A LAPTOP FAN & COOLER RAD
    The thing you do is to turn over the laptop and shine a very bright light into the air intake aperture (you will see the fan there) and then while doing that look at the outlet vent on the end of the laptop you should see the light quite clearly shining through the cooling " radiator" if not it is clogged and will need cleaning as will probably the fan opening.
    You can do this by blowing it out using a compressed air can in short bursts.
    BUT ONE WORD OF WARNING*DO NOT blow the air into the fan opening without inserting say a plastic rod or large cable tie to stop the fan from spinning as the air blast will spin the fan at a very high speed that it is not designed to take and may wreck the bearing!!* There is also the fact that doing this can produce a voltage that can be up to almost 12v which while the fan is connected to the board will introduce that voltage into the machine and again can cause severe damage if not wreck the board and/or components.
    To clean the "rad" I use those pipe cleaners to GENTLY loosen the crud and then blow it out*of course*disassembly makes life so much easier.
    (pre typed to save time)

    So in summary
    1. Run that Speccy
    2. Check the cooling system as per my ditty
    3. Do what is required I those two tutorial links.
    We can go from there because without knowing what you find in 1 &2 plus send he dump files it is a bit like walking in a fog hoping you stay on the right path.

    Oh and mate do it fairly soon because if it is heat that is the issue you may be running on borrowed time.
      My Computer


  7. Posts : 166
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Summary
    Operating System
    Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Pentium P6100 @ 2.00GHz 57 °C
    Arrandale 32nm Technology
    RAM
    6.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
    Motherboard
    Acer Aspire 5733Z (CPU)
    Graphics
    Generic PnP Monitor (1366x768@60Hz)
    Intel HD Graphics (Acer Incorporated [ALI])
    Storage
    931GB TOSHIBA MQ01ABD100 ATA Device (SATA) 41 °C
    Optical Drives
    MATSHITA DVD-RAM UJ8A0AS ATA Device
    Audio
    High Definition Audio Device

    CPU
    Intel Pentium P6100
    Cores 2
    Threads 2
    Name Intel Pentium P6100
    Code Name Arrandale
    Package Socket 989 rPGA
    Technology 32nm
    Specification Intel Pentium CPU P6100 @ 2.00GHz
    Family 6
    Extended Family 6
    Model 5
    Extended Model 25
    Stepping 5
    Revision K0
    Instructions MMX, SSE, SSE2, SSE3, SSSE3, Intel 64, NX
    Virtualization Not supported
    Hyperthreading Not supported
    Bus Speed 133.0 MHz
    Rated Bus Speed 2394.3 MHz
    Stock Core Speed 2000 MHz
    Stock Bus Speed 133 MHz
    Average Temperature 57 °C
    Caches
    L1 Data Cache Size 2 x 32 KBytes
    L1 Instructions Cache Size 2 x 32 KBytes
    L2 Unified Cache Size 2 x 256 KBytes
    L3 Unified Cache Size 3072 KBytes
    Cores
    Core 0
    Core Speed 931.1 MHz
    Multiplier x 7.0
    Bus Speed 133.0 MHz
    Rated Bus Speed 2394.3 MHz
    Temperature 58 °C
    Threads APIC ID: 0
    Core 1
    Core Speed 931.1 MHz
    Multiplier x 7.0
    Bus Speed 133.0 MHz
    Rated Bus Speed 2394.3 MHz
    Temperature 56 °C
    Threads APIC ID: 4


    Storage
    Hard drives
    TOSHIBA MQ01ABD100 ATA Device
    Manufacturer TOSHIBA
    Heads 16
    Cylinders 121,601
    Tracks 31,008,255
    Sectors 1,953,520,065
    SATA type SATA-III 6.0Gb/s
    Device type Fixed
    ATA Standard ATA8-ACS
    Serial Number 16FYTXN9T
    Firmware Version Number AX0R2J
    LBA Size 48-bit LBA
    Power On Count 270 times
    Power On Time 470.8 days
    Speed 5400 RPM
    Features S.M.A.R.T., APM, NCQ
    Max. Transfer Mode SATA III 6.0Gb/s
    Used Transfer Mode SATA II 3.0Gb/s
    Interface SATA
    Capacity 931 GB
    Real size 1,000,204,886,016 bytes
    RAID Type None
    S.M.A.R.T
    Status Good
    Temperature 41 °C
    Temperature Range OK (less than 50 °C)
    S.M.A.R.T attributes
    01
    Attribute*name Read Error Rate
    Real value 0
    Current 100
    Worst 100
    Threshold 50
    Raw Value 0000000000
    Status Good
    02
    Attribute*name Throughput Performance
    Real value 0
    Current 100
    Worst 100
    Threshold 50
    Raw Value 0000000000
    Status Good
    03
    Attribute*name Spin-Up Time
    Real value 1700 ms
    Current 100
    Worst 100
    Threshold 1
    Raw Value 00000006A4
    Status Good
    04
    Attribute*name Start/Stop Count
    Real value 282
    Current 100
    Worst 100
    Threshold 0
    Raw Value 000000011A
    Status Good
    05
    Attribute*name Reallocated Sectors Count
    Real value 40
    Current 100
    Worst 100
    Threshold 50
    Raw Value 0000000028
    Status Good
    07
    Attribute*name Seek Error Rate
    Real value 0
    Current 100
    Worst 100
    Threshold 50
    Raw Value 0000000000
    Status Good
    08
    Attribute*name Seek Time Performance
    Real value 0
    Current 100
    Worst 100
    Threshold 50
    Raw Value 0000000000
    Status Good
    09
    Attribute*name Power-On Hours (POH)
    Real value 470d 20h
    Current 72
    Worst 72
    Threshold 0
    Raw Value 0000002C24
    Status Good
    0A
    Attribute*name Spin Retry Count
    Real value 0
    Current 105
    Worst 100
    Threshold 30
    Raw Value 0000000000
    Status Good
    0C
    Attribute*name Device Power Cycle Count
    Real value 270
    Current 100
    Worst 100
    Threshold 0
    Raw Value 000000010E
    Status Good
    BF
    Attribute*name G-sense error rate
    Real value 109,072
    Current 100
    Worst 100
    Threshold 0
    Raw Value 000001AA10
    Status Good
    C0
    Attribute*name Power-off Retract Count
    Real value 115
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000073
    Status Good
    C1
    Attribute*name Load/Unload Cycle Count
    Real value 390,571
    Current 61
    Worst 61
    Threshold 0
    Raw Value 000005F5AB
    Status Good
    C2
    Attribute*name Temperature
    Real value 41 °C
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000120029
    Status Good
    C4
    Attribute*name Reallocation Event Count
    Real value 5
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000005
    Status Good
    C5
    Attribute*name Current Pending Sector Count
    Real value 0
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000000
    Status Good
    C6
    Attribute*name Uncorrectable Sector Count
    Real value 0
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000000
    Status Good
    C7
    Attribute*name UltraDMA CRC Error Count
    Real value 0
    Current 200
    Worst 200
    Threshold 0
    Raw Value 0000000000
    Status Good
    DC
    Attribute*name Disk Shift
    Real value 0
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000000
    Status Good
    DE
    Attribute*name Loaded Hours
    Real value 6,461
    Current 84
    Worst 84
    Threshold 0
    Raw Value 000000193D
    Status Good
    DF
    Attribute*name Load/Unload Retry Count
    Real value 0
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000000
    Status Good
    E0
    Attribute*name Load Friction
    Real value 0
    Current 100
    Worst 100
    Threshold 0
    Raw Value 0000000000
    Status Good
    E2
    Attribute*name Load 'In'-time
    Real value 267
    Current 100
    Worst 100
    Threshold 0
    Raw Value 000000010B
    Status Good
    F0
    Attribute*name Head Flying Hours
    Real value 0h
    Current 100
    Worst 100
    Threshold 1
    Raw Value 0000000000
    Status Good
    Partition 0
    Partition ID Disk #0, Partition #0
    File System NTFS
    Volume Serial Number 48662278
    Size 99 MB
    Used Space 29.6 MB (29%)
    Free Space 70 MB (71%)
    Partition 1
    Partition ID Disk #0, Partition #1
    Disk Letter C:
    File System NTFS
    Volume Serial Number 3E688FF9
    Size 931 GB
    Used Space 41 GB (4%)
    Free Space 889 GB (96%)
      My Computer


  8. Posts : 166
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    I recently had to renistall windows to factory settings. I will submit the minidump files when it happens. I will be sure to use the DM Log Collector unless it produces the zip files that you can't open.
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #9

    Ok well will have to wait for any BSOD' though hopefully you will not get any BUT
    CPU
    Intel Pentium P6100 @ 2.00GHz 57 °C
    that is getting a tad too hot for my liking if this is just running emails and general stuff like that and I strongly urge you to check out that venting system as per my ditty. I say this because the Tjunction of that CPU is 90C and to put that simply means that the processor will shut down as it approaches or reaches that temp.
    Worst case scenario is that it will fail altogether as you have to remember the chip itself is only made from silicon which although has a melting temp of around 1400C does have other elements within in it that will not stand up to that temp or anything close to it think of it as being a piece of glass if you will.

    Now in the pics you will get some idea of what is inside the machine and the CPU that pic shows the chip with the lid removed to give you an idea of sizes.
      My Computer


  10. Posts : 166
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Dump Files...


    About the requested dump files...

    I have been through 3 or 4 dumps and have followed the suggested instructions precisely and every time have received that same outcome of the files that you can't open.

    Are there any alternatives to produce the files or folders which your software will allow you to open?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:49.
Find Us