Help BSOD at boot, error 0x00000116

Hello everyone!

I am a neophyte and I'm not exactly a computer guru.
I have a problem, when I start windows 7 OS after some time
appears a blue screen that it avoid me access and a restart takes place.
A snapshot of the blue screen is in attachement
I'm able to access in safe mode (in safe mode the pc lost time , in the boot, when load classPNP.sys. Is it normal? )

I have a dual OS and when I load Ubuntu 14.04 I haven't any problem
There is some kind soul who could help me?
I do not know what to do
Thanks in advance
Have a nice Sunday!

Thanks for the welcome Jack. I am responding on behalf of my girlfriend who wrote the original message (She is working and asked me to take care of the problem).
I followed the guide you've shown me, in Safe Mode (because you can not access normally). The file is in attachment.
I hope that we can detect and solve the problem.

Your answer was much appreciated
Nick

No problem. I'll wait
Following your instructions, in attachement I put the output of the speccy program executed in safe mode (the report on the graphics card there isn't because you are in safe mode).

Good evening

Another thing that I think may be relevant is this:
when I normally try to access windows 7 the blue sceen (described above) appears, but 2 times appeared instead the image with artifacts in attachment.

Moreover, when pressing the start button it appears another artifacted image:
the symbol | replicated on rows and columns (on all the page) like this:

| | | | | | | | | | | | | | |

| | | | | | | | | | | | | | |

| | | | | | | | | | | | | | |

axe0 said:

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are

1. 18 .txt,
2. 1 .nfo,
3. 1 or more .dmp,

files present, if this is the case then all logs are present :)
If there are a few missing, no problem as we can get them manually if required :)

Within 24 hours I will run again DM Log Collector (in safe mode)

Thanks for your help

Layback Bear said:

Couple of thing I noticed reading the first post again.





If my memory serves me right some Ubuntu can cause loss of time of Windows 7.

Jack

In fact, even before the problem the boot of Windows 7 was very slow. But since there is the problem even more.
I think incredible that with the same pc Ubuntu show no problems.

Nick