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Windows 7: BSOD while browsing using Internet Explorer

16 Apr 2017   #1
breedonna

Windows 7 Home Premium 64bit
 
 
BSOD while browsing using Internet Explorer

I searched online and ran WhoCrashed and received this for all of the BSOD's I have received:

crash dump file: C:\Windows\Minidump\033117-29577-01.dmp
This was probably caused by the following module:
atikmpag.sys (atikmpag+0x741C)
Bugcheck code: 0x116 (0xFFFFFA80071FF180, 0xFFFFF8800437E41C, 0x0, 0x2)
Error:
VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product:
AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query:
Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

I came across this forum and I hope you can help. Let me know if you need anymore info.
Thankyou




Attached Files
File Type: zip BREE-HP-Sun_16_04_2017_173842_59.zip (116.7 KB, 2 views)
My System SpecsSystem Spec
.
17 Apr 2017   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present
If there are a few missing, no problem as we can get them manually if required
My System SpecsSystem Spec
Reply

 BSOD while browsing using Internet Explorer




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