Blue Screen crash dump


  1. Posts : 2
    64 bit Windows 7
       #1

    Blue Screen crash dump


    It says Atikmdag.sys. Have followed instructions on Blue Screen of Death. File attached. Now what do I do?
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
    You could check if there are
    1. 18 .txt,
    2. 1 .nfo,
    3. 1 or more .dmp,

    files present, if this is the case then all logs are present :)
    If there are a few missing, no problem as we can get them manually if required :)
      My Computer


  3. Posts : 2
    64 bit Windows 7
    Thread Starter
       #3

    Help please. The computer that this thread is about was stolen. I need the serial number and can't find it. Would it be anywhere in these files that I downloaded?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    No, we don't need such (sensitive) information for troubleshooting BSODs.
      My Computer


 

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