Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: bsod when launching AionNA

23 Apr 2017   #1
Zeyra

Windows 7 ultimate x64
 
 
bsod when launching AionNA

Hi, im helping a friend to try solve this issue. We play a mmorpg game called Aion, after last big update he started to get the BSOD right after he clic "start game" button. He is able to play any other game perfectly (wow, tera, revelation online, icarus) w[COLOR=rgba(255, 255, 255, 0.701961)][/COLOR]/o any problem except for Aion. He tryed to update drivers, re install game, format computer several times and install different SO W7 ultimate, professional and home. Nothing worked. You guys are our last resource.

I hope you guys can help us, thx in advance




Attached Files
File Type: zip NETOH-PC-23-04-2017_12434042.zip (1.67 MB, 4 views)
My System SpecsSystem Spec
.
23 Apr 2017   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum Zeyra.

Could you give the BSOD Team the system specs of the problem computer?

This little program will help you gather the system specs.

Speccy.

Speccy - Free Download - Piriform

Jack
My System SpecsSystem Spec
23 Apr 2017   #3
Zeyra

Windows 7 ultimate x64
 
 

Hi Jack, thx for your quick reply
I compressed the speccy file in a zip cuz it didnt let me uplaod here, i hope its ok





Attached Files
File Type: zip NETOH-PC.zip (37.4 KB, 3 views)
My System SpecsSystem Spec
.

23 Apr 2017   #4
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
23 Apr 2017   #5
Zeyra

Windows 7 ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {AE86FA4E-ED85-42FA-83B2-C19E95E227AA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170307-1800
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE86FA4E-ED85-42FA-83B2-C19E95E227AA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-650274641-928388090-1734096764</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0704</Version><SMBIOSVersion major="2" minor="7"/><Date>20120807000000.000000+000</Date></BIOS><HWID>DA743907018400FE</HWID><UserLCID>340A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific SA Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-13322-7600.0000-3162016
Installation ID: 014320749842154680403675580690165806667891648056637946
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 23-04-2017 15:04:12

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:28:2017 01:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAQADAAAAAwABAAEAHKJcObRuClNghUBfZMdok+h5WSr0c8QrVM6WYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
BGRT ALASKA A M I
DMAR INTEL SNB
SLIC ACRSYS ACRPRDCT


Attached Files
File Type: txt genuine.txt (4.8 KB, 1 views)
My System SpecsSystem Spec
23 Apr 2017   #6
axe0

Windows 10 Pro
 
 

The report states that your friend is using a Non Genuine copy of the Operating System
This forum's Rules clearly state that help will not be provided to those using Non genuine Software.

Rule 4
No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
My System SpecsSystem Spec
Reply

 bsod when launching AionNA




Thread Tools




Similar help and support threads
Thread Forum
BSOD upon launching games
Two days ago my CPU fan started going into cycles of speeding up for a moment every couple of seconds. I reapplied thermal paste, started up the computer, and launched CS:GO. Received the first blue screen: RTKVHD64. Today I launched another game, Dungeon Defenders, and received another blue screen...
BSOD Help and Support
BSOD 2057 Happens most when launching WOT
So my computer has been repeatedly Blue Screening for a while. I've done memtest and prime95. It passed all so I'm a little confused. It comes up as 2057 (I think) Any help would be great - dump is attached It happens most when I try to start World of Tanks Thank you for any help -Rizz
BSOD Help and Support
BSOD launching Skype
I just received a Presario CQ57 with Windows 7 Ultimate from a friend. Whenever I click on Skype to launch it, I get a BSOD. I uninstalled Skype, then reinstalled; still the same problem. The relevant files are attached. Thanks for your assistance.
BSOD Help and Support
BSOD launching 3ds Max
First BSOD came when not running 3ds Max software. BSOD randomly occurred for a few days at start up. Decided to reinstall OS. Not much software is on the install. Seems to crash now when starting 3ds Max. Ran memtest86 on 24gb of ram with no issues. Just in case I decided to take a few 4...
BSOD Help and Support
BSOD launching Flyff
Hello everybody, this is my first post in this forum. BSOD 0x000000F4 My problem is that I can't play Flyff anymore, everytime I launch it there comes a BSOD and the computer restarts. I can still open the patcher fine, but when I press "start" and the initial game launches I get BSOD. Last...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:40.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App