BSOD windows minidump even when doing nothing on my homescreen


  1. Posts : 2
    Microsoft Windows 7 Professional 64-bits 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD windows minidump even when doing nothing on my homescreen


    I get a BSOD when doing anything on my pc, such as browsing on any browser, playing games and even when my pc is just idling on the desktop screen. I've run the DM log collector, and included the .zip file with this thread.
    This is what appears when my PC restarts after the BSOD:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1043

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA8000D4B560
    BCP3: 000000000000FFFF
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\062017-7207-01.dmp
    C:\Users\Rikkert\AppData\Local\Temp\WER-41324-0.sysdata.xml
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Rikkert mate first please follow this

    SYSTEMSPECS

    Nowbefore we can help we do need to know what is in your machine soplease do this System Info - See Your System Specs

    oreither enter the specs of your system in your forum profile the specswill appear when we click on that little box bottom left of the postscreen it is for me the preferable option as it is easy. As you mayappreciate it is very hard when you don’t know what one is workingwith for example a diesel or petrol engine.

    (pretypedto save time)
    Now I would start with a memtest so see this

    MEMTEST

    Nowto make absolutely we are on the same page the memtest linked here istheonly onewe recommend andit MUST be run for at least 8 passes oryou may as well not bother. It is rather lengthy and best left for adowntime for that machine - overnight is good. Having said that youcan stop the test if errors show up while you are around and then itis a matter of tracking down the bad stick of RAM. RAM - Test with Memtest86+

    (Thisis pretyped to save time)
      My Computer


  3. Posts : 2
    Microsoft Windows 7 Professional 64-bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    I updated the specs in this forum, and i will also include a DxDiag just in case.

    I will run the memtest over the next couple of days.
    What should i do after i've run it all those times?
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Ok my friend that all depends on what the memtest shows up. Now just so we have it right please make sure that the test is run for a the very minimum of 8 passes a few people think that less is ok but it is not . As I put in my little ditty you can stop the test if you get errors come up and depending on how many sticks of RAM you have in the machine the test may have to be run again with each individual stick on it's own in a sot to pin down the bad stick of RAM. It can be very tedious but if you have errors then this problem is not going to go away.
    In the pic is an example of what errors will look like.
    Having said that if you for example retest the sticks in slot one (same procedure) and there are no errors then it will mean one of the RAM slots is bad and that will show up by testing each slot with a known good stick of RAM - but that is less common than the sticks themselves being bad.
    To cure the problem obviously it means replacing the bad stick/s and if that becomes the case then you will need a replacement stick that has the same specs as the one you are replacing and will need to match the other stick/s.
    The best action you can take when replacing RAM is to buy the RAM a a matched pair because they will have come from the same manufacturing batch and be very similar in the specs if not identical.
    If it come to that we can guide you through what to look for and do.
      My Computer


 

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