BSOD F4 code on a HP laptop


  1. Posts : 2
    windows 7 and no idea if 64 or 32
       #1

    BSOD F4 code on a HP laptop


    I'm not much of a computer person when it comes to fixing them. I keep getting this BSOD Everytime I try to use the Internet, even well in safe mode. I can do pretty much anything on my HP laptop except access the Internet, so fat.
    Just before the BSOD appears it usually freezes on and off, never loading what I try to load, then the BSOD appears.
    I am currently looking at my event viewer and seeing alot of errors for \Device\Harddisk0\DR0, whatever that is.
    There is also alot of Volume Shafow Copy Service warnings for VSS
    As well as an NTFS error saying the file system structure on the disk is corrupt and unusable.
    Alot of messages saying DCOM got error "1068" attempting to start (then there are multiple different services that were tried)
    And lastly, as I sit here looking at the event viewer, I keep getting an event level error, source: system control manager, saying: The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

    Using my phone to post this, so bear with me well I try to fix and respond. Also, it isn't showing the error photo attached so I may need to attach it again. Here's a link in case: Image - TinyPic - Free Image Hosting, Photo Sharing Video Hosting

    Update: I can use Internet in safe mode now, although I didn't do anything other then reset my chrome stuff.
    Last edited by Kzoki; 27 Apr 2017 at 18:25.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2




    Diagnostics Test

     HDD TEST


       Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My Computer


  3. Posts : 2
    windows 7 and no idea if 64 or 32
    Thread Starter
       #3

    HD Tune


    This was all I was able to do, well I was doing the full scan I got the BSOD *** STOP: 0x000000A7

    After I restarted the computer I went from having 15 days on my trial to expired.... I'll try the other 2 next, but I can seem to get HD Tune to work now.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Your hard drive is way hotter than it should which can cause physical damage + data corruption.

    How old is your laptop? Have you ever changed any hardware?
    Does your laptop feel hot when you run it after a while?

    PS, for changing hardware you don't have to be tech savvy + someone else could do it for you
      My Computer


 

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