BSOD page_fault_in_nonpaged_area error

Olika121 · 30 Apr 2017

My laptop is getting a BSOD every 2-3 hours. I have uploaded the Log Collector zip file.

**axe0** · 01 May 2017

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are

18 .txt,
1 .nfo,
1 or more .dmp,

files present, if this is the case then all logs are present :)
If there are a few missing, no problem as we can get them manually if required :)

Olika121 · 01 May 2017

There are only .dmp files.

**axe0** · 01 May 2017

Run this command in an admin command prompt, it'll create some files on the desktop. Select the files, copy them to a zip file and upload the zip.

Code:

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

Files that are created:

*.dmp,
dxdiag.txt,
hosts.txt,
systeminfo.txt,
drivers.txt,
msinfo32.nfo,
eventlog.txt,
uninstall.txt,
installed.txt,
services.txt,
startup.txt

Olika121 · 01 May 2017

I don't have dxdiag.txt and startup.txt

**axe0** · 01 May 2017

Please post the report of Windows Genuine and Activation Issue Posting Instruction

Olika121 · 01 May 2017

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5742DB9-A456-48CE-A408-8FA3A16FFA3C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5742DB9-A456-48CE-A408-8FA3A16FFA3C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4173107089-616962902-2352270951</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6410</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111130000000.000000+000</Date></BIOS><HWID>0EF83B07018400FC</HWID><UserLCID>040E</UserLCID><SystemLCID>040E</SystemLCID><TimeZone>Közép-európai téli idő (GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>E2     </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Szoftverlicencelési szolgáltatás verziója: 6.1.7601.23403

Név: Windows(R) 7, Ultimate edition
Leírás: Windows Operating System - Windows(R) 7, OEM_SLP channel
Aktiválási azonosító: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Alkalmazás azonosítója: 55c92734-d682-4d71-983e-d6ec3f16059f
Bővített PID: 00426-00178-926-600400-02-1038-7601.0000-0312017
Telepítésazonosító: 018981862723362543062380528784729641943492637560270072
Processzortanúsítvány URL-címe: http://go.microsoft.com/fwlink/?LinkID=88338
Számítógép-tanúsítvány URL-címe: http://go.microsoft.com/fwlink/?LinkID=88339
Használt licenc URL-címe: http://go.microsoft.com/fwlink/?LinkID=88341
Termékkulcs-tanúsítvány URL-címe: http://go.microsoft.com/fwlink/?LinkID=88340
Részleges termékkulcs: P4K27
Licenc állapota: Licencelt
Windows-aktiválási adatok alaphelyzetbe állításainak hátralévő száma: 2
Megbízható idő: 2017.05.01. 21:32:17

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAQABAAAABAABAAEA6GFQfxuDiMh0JLAo8N484FD4LJUIn77peIVcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          E2     
  FACP            DELL          E2     
  HPET            DELL          E2     
  BOOT            DELL          E2      
  MCFG            A M I         GMCH945.
  TCPA                    
  SLIC            DELL          E2     
  SSDT            PmRef        CpuPm

**axe0** · 02 May 2017

Run Windows Update until no update is left, then post another report of Windows Genuine and Activation.

Layback Bear · 11 May 2017

I suggest to make sure KB971033 is installed.

From log post #7

Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output:

Your system is Not Registered.

My help and may not help the BSOD problem.

Jack

lvlpost · 12 May 2017

The Page fault in nonpaged area error is commonly related to your RAM. So to fix this problem, you should able to check for your RAM problems by using Memtest86+ or running Windows Memory Diagnostic.

Step 1. Download Memtest86+
Step 2. Then burn it to a USB flash drive.
Step 3. Restart your computer. Make that you set your USB as first boot device in BIOS.
Step 4. Memtest86+ should run and begin testing your RAM memory.

If any errors are found this means that your RAM is causing this error, you should turn off your computer then remove your RAM stick and install it again properly.