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ATIKMPAG.SYS BSOD and TDR failures at seemingly random times.
Hi,
I've had this AMD R9 390x for around half a year now and ever since I've got it I've been getting BSODs randomly while doing random tasks. It can be watching a video on the web, opening a program, playing a game. The screen will freeze, go black and half of the time blue screen but the other half of the time I get a notification from the task bar saying something along the lines of 'Display driver stopped responding and has recovered - Display driver AMD driver stopped responding and has successfully recovered'. I've come to learn that this is a TDR Failure and searching around the web I see a lot of people have the same issue and it seems to have something to do with atikmpag.sys and atikmdag.sys. I've only had atikmpag.sys pop up in my errors so far and have tried every fix I've come across to no avail.
I have followed the main 'fix' in this Graphics driver stopped responding and has reco... | Community.
I have reinstalled the drivers on multiple occasions.
I have moved the .sy_ file onto desktop, expanded with cmd and replaced the driver with the new one.
But still nothing. I'm hoping someone can point out why my issue is any different from the others who've posted online.
Thanks
Also another thing to note is if the system does recover from the freezing/blackscreen without bluescreening, it seems to run smoothly with no further hiccups until it is restarted. This may just be me not noticing when the last one occurred however.
Also what the crashes look like in WhoCrashed:
Code:On Thu 06/04/2017 20:13:50 your computer crashed crash dump file: C:\Windows\Minidump\040617-20982-01.dmp This was probably caused by the following module: Unknown () Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0) Error: CUSTOM_ERROR A third party driver was identified as the probable root cause of this system error. Google query: CUSTOM_ERROR On Thu 23/02/2017 17:20:21 your computer crashed crash dump file: C:\Windows\Minidump\022317-10764-01.dmp This was probably caused by the following module: atikmpag.sys (0xFFFFF880043113B4) Bugcheck code: 0x117 (0xFFFFFA8007A794E0, 0xFFFFF880043113B4, 0x0, 0x0) Error: VIDEO_TDR_TIMEOUT_DETECTED file path: C:\Windows\system32\drivers\atikmpag.sys product: AMD driver company: Advanced Micro Devices, Inc. description: AMD multi-vendor Miniport Driver Bug check description: This indicates that the display driver failed to respond in a timely fashion. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). Google query: Advanced Micro Devices, Inc. VIDEO_TDR_TIMEOUT_DETECTED On Tue 20/12/2016 06:04:32 your computer crashed crash dump file: C:\Windows\Minidump\122016-19063-01.dmp This was probably caused by the following module: atikmpag.sys (atikmpag+0xF0DC) Bugcheck code: 0x116 (0xFFFFFA800E7C64E0, 0xFFFFF88003E330DC, 0x0, 0x2) Error: VIDEO_TDR_ERROR file path: C:\Windows\system32\drivers\atikmpag.sys product: AMD driver company: Advanced Micro Devices, Inc. description: AMD multi-vendor Miniport Driver Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR On Sun 20/11/2016 04:43:32 your computer crashed crash dump file: C:\Windows\Minidump\112016-9438-01.dmp This was probably caused by the following module: atikmpag.sys (atikmpag+0xF0DC) Bugcheck code: 0x116 (0xFFFFFA800CD68010, 0xFFFFF88003EDD0DC, 0x0, 0x2) Error: VIDEO_TDR_ERROR file path: C:\Windows\system32\drivers\atikmpag.sys product: AMD driver company: Advanced Micro Devices, Inc. description: AMD multi-vendor Miniport Driver Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR On Thu 20/10/2016 18:36:28 your computer crashed crash dump file: C:\Windows\Minidump\102016-8564-01.dmp This was probably caused by the following module: atikmpag.sys (atikmpag+0xED90) Bugcheck code: 0x116 (0xFFFFFA800AF2C010, 0xFFFFF88003EC3D90, 0x0, 0x2) Error: VIDEO_TDR_ERROR file path: C:\Windows\system32\drivers\atikmpag.sys product: AMD driver company: Advanced Micro Devices, Inc. description: AMD multi-vendor Miniport Driver Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
Last edited by Monk1995; 05 May 2017 at 20:01.
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