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Windows 7: Getting Random BSOD (IRQL_GT_ZERO_AT_SYSTEM_SERVICE)

08 May 2017   #11
MechD

Windows 7 Home Premium 64bit
 
 

French


My System SpecsSystem Spec
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10 May 2017   #12
axe0

Windows 10 Pro
 
 

According to the french part of the support forum, the most recent version for french is 21.0.24.53, please check again.
Link: Bitdefender 2017 - Mises * Jour Produit (changelog) - Produits Bitdefender 2017 - Bitdefender Forum
My System SpecsSystem Spec
10 May 2017   #13
MechD

Windows 7 Home Premium 64bit
 
 

There is a file called "productversion" in the BitDefender folder. It's dated from May 3rd, and the version is really 21.0.25.84.

That post on the French forum is from March 10. The latest version is from end of April.
I'm not sure the language makes a difference for the product version.
My System SpecsSystem Spec
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10 May 2017   #14
axe0

Windows 10 Pro
 
 

The language does make a difference for the product version, because they are less often updated than the english version.

In the past I had a complaint that Bitdefender wasn't updated in a long time, the support team explained to me that I had to either install the english version of Bitdefender or wait for updates for the dutch version.

I can't explain in another way why the french version isn't the same as the english version.
My System SpecsSystem Spec
10 May 2017   #15
MechD

Windows 7 Home Premium 64bit
 
 

I finally found the product info section. It's really the most recent version.

Getting Random BSOD (IRQL_GT_ZERO_AT_SYSTEM_SERVICE)-bitdefender_rev.png


My System SpecsSystem Spec
10 May 2017   #16
axe0

Windows 10 Pro
 
 

Then I have to suggest to either repair, reinstall or remove Bitdefender.
My System SpecsSystem Spec
10 May 2017   #17
MechD

Windows 7 Home Premium 64bit
 
 

You seem convinced that BitDefender is the culprit.
My System SpecsSystem Spec
10 May 2017   #18
axe0

Windows 10 Pro
 
 

Bitdefender is the culprit, I've seen the dumps
My System SpecsSystem Spec
10 May 2017   #19
MechD

Windows 7 Home Premium 64bit
 
 

Well, then I guess I should pick another anti-virus (again...).

Anyone in particular you would suggest?
My System SpecsSystem Spec
10 May 2017   #20
axe0

Windows 10 Pro
 
 

I personally use Bitdefender.

I would not suggest Avast, AVG, McAfee and Avira. First 3 aren't very reliable per my experience + all mentioned are to my experience the AV's that cause the most BSODs relativily speaking.
My System SpecsSystem Spec
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 Getting Random BSOD (IRQL_GT_ZERO_AT_SYSTEM_SERVICE)




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