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Windows 7: BSOD Driver Power State Failure - sleep mode?

09 May 2017   #1
starsknight

Windows 7 Professional x64
 
 
BSOD Driver Power State Failure - sleep mode?

Started experiencing BSOD failures about 3 weeks ago. Just occasionally at first, then with increasing frequency. Only seems to happen when I leave the computer alone for awhile, when it should go into sleep mode. Sometimes it does; other times it hits the BSOD.

I've tried System Restore, but it hasn't helped (probably the earliest restore point was still after the problem started). I also looked at the Device Manager; no reported problems.

Another thing that's been happening with increasing frequency: the Bluetooth radio seems to keep turning itself on and off. This may or may not be related. I've checked Bluetooth drivers and they're up to date.

Any help or suggestions would be welcome. Thanks!




Attached Files
File Type: zip DAUNTLESS-Tue_05_09_2017_213329_93.zip (1.83 MB, 2 views)
My System SpecsSystem Spec
.
10 May 2017   #2
axe0

Windows 10 Pro
 
 

Could you upload a kernel dump (C:\Windows\memory.dmp) to a 3rd party uploader (dropbox, onedrive, etc.) and post a share link in your next reply.
My System SpecsSystem Spec
11 May 2017   #3
starsknight

Windows 7 Professional x64
 
 

Thanks for responding! Sure thing:

Dropbox - MEMORY.DMP
My System SpecsSystem Spec
.

11 May 2017   #4
axe0

Windows 10 Pro
 
 

Thank you very much
Please update your bluetooth drivers, they look to be the cause.
My System SpecsSystem Spec
11 May 2017   #5
starsknight

Windows 7 Professional x64
 
 

Thanks so much! I've reinstalled the updated bluetooth drivers; hoping that'll be the end of it. Fingers crossed.
My System SpecsSystem Spec
12 May 2017   #6
starsknight

Windows 7 Professional x64
 
 

Alas, the computer suffered another BSOD earlier this evening.

What I've done so far: Uninstalled Thinkpad Bluetooth 4.0 and Microsoft Bluetooth Enumberator using the Device Manager. Downloaded latest drivers and reinstalled.

New file below. I've also attached a new zip file.

Dropbox - MEMORY.DMP


Attached Files
File Type: zip DAUNTLESS-Sat_05_13_2017__01639_38.zip (2.14 MB, 3 views)
My System SpecsSystem Spec
13 May 2017   #7
axe0

Windows 10 Pro
 
 

Did you check Lenovo for bluetooth drivers?
The bluetooth drivers date didn't change.
My System SpecsSystem Spec
13 May 2017   #8
starsknight

Windows 7 Professional x64
 
 

Yes; I downloaded the driver direct from Lenovo's page. The driver showed as updated in Device Manager both before and after I reinstalled it.

The version on Lenovo's page is: 6.5.1.4500, which matches the version I have installed. Screenshot attached.

Thanks again for your help!


Attached Thumbnails
BSOD Driver Power State Failure - sleep mode?-bluetooth-driver-screenshot.png  
My System SpecsSystem Spec
14 May 2017   #9
axe0

Windows 10 Pro
 
 

Can you tell me what you're using bluetooth for?
My System SpecsSystem Spec
14 May 2017   #10
starsknight

Windows 7 Professional x64
 
 

Nothing, at present. (In fact, last night I disabled it just to see if that will help anything.) The only thing I've used it for is bluetooth speakers.
My System SpecsSystem Spec
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 BSOD Driver Power State Failure - sleep mode?




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