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Windows 7: BSOD after Firefox update, Error c000021a

19 May 2017   #11
snsjets

Windows 7 Professional 64bit
 
 

Yes stock cooling, Antec Three Hundred Black Steel ATX case.

I have a Logitech wireless mouse, wireless Dell keyboard, and wired HP printer that have all been connected since I built the computer.

I added a Cateck USB 3.0 Hub 3 months ago.


My System SpecsSystem Spec
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20 May 2017   #12
axe0

Windows 10 Pro
 
 

I don't assume you know if the Crucial SSD firmware is up to date?
My System SpecsSystem Spec
20 May 2017   #13
Bat 1

8.1 home x64
 
 

Hard Drives Crucial M4 CT064M4SSD2 2.5" 64GB (boot drive) Western Digital Caviar Black WD1502FAEX 1.5TB

By posting the SSD is the (boot drive) does that mean the OS is installed onto it ? If so, then You should disconnect the storage drive while attempting OS repairs.
My System SpecsSystem Spec
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20 May 2017   #14
snsjets

Windows 7 Professional 64bit
 
 

I built this machine on Apr 10, 2012. It has run flawlessly, daily until now. I have never updated the firmware on the SSD. It looks like Crucial has an update available. It was released Apr 2, 2013.

Hi Bat 1,
Yes, the OS is installed on the SSD.
My System SpecsSystem Spec
24 May 2017   #15
axe0

Windows 10 Pro
 
 

When was the last time your system was cleaned of dust and thermal paste was replaced?
My System SpecsSystem Spec
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 BSOD after Firefox update, Error c000021a




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