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Windows 7: BSOD - Playing Heroes & Generals

12 May 2017   #1
dvsazn

Windows 7 x64 Pro
 
 
BSOD - Playing Heroes & Generals

Hello SevenForum patrons. I'm currently getting BSOD's when I'm playing Heroes & Generals. It has not occurred any other time other than when I'm playing. The BSOD's do not always occur when playing. I'll have multiple gaming sessions without issues. They just randomly occur at the moment.

I have run Memtest with no returned errors. I have updated the video drivers, run SFC scans, and checked my power supply with a tester. All seems well. I'm getting pretty close to just reimaging my machine to Win 10 at the moment hoping it's just OS related "getting old/cluttered".

BSOD's are kind of all over the place.

COREI7-Fri_05_12_2017_220855_72.zip


BSOD - Playing Heroes & Generals-bsods.jpg

From last two most current BSOD's:

Event[48427]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2017-04-12T23:23:56.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: COREi7
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00005a800028a1da, 0x0000000000000002, 0x0000000000000000, 0xfffff80003280397). A dump was saved in: C:\Windows\Minidump\041217-11310-01.dmp. Report Id: 041217-11310-01.

Event[53198]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2017-05-12T21:51:18.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: COREi7
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff800032ccc54, 0xfffff8800c6c5830, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\051217-10982-01.dmp. Report Id: 051217-10982-01.

Specs:
Core i7
12 GB RAM
Samsung 830 SSD
ASUS P6X58D-E Mobo
ThermalTake 750 Watt PS
Nvidia 680 GTX video card

Thanks for the assistance!




My System SpecsSystem Spec
.
16 May 2017   #2
axe0

Windows 10 Pro
 
 

Hi dvsazn,

What memtest did you run?
Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.


My System SpecsSystem Spec
16 May 2017   #3
dvsazn

Windows 7 x64 Pro
 
 

Hi Axe0,
I ran both MemTest86, MemTest86+, as well as mdsched in Windows.

Quote   Quote: Originally Posted by axe0 View Post
Hi dvsazn,

What memtest did you run?
Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.


My System SpecsSystem Spec
.

17 May 2017   #4
axe0

Windows 10 Pro
 
 

How long was memtest86+ run?
My System SpecsSystem Spec
17 May 2017   #5
dvsazn

Windows 7 x64 Pro
 
 

I ran each test for around 8-12 hours.

Quote   Quote: Originally Posted by axe0 View Post
How long was memtest86+ run?
My System SpecsSystem Spec
18 May 2017   #6
axe0

Windows 10 Pro
 
 

Let's hope that is enough for 8+ passes
To be safe, IF requested please run the test again.






BSOD - Playing Heroes & Generals Diagnostic Test BSOD - Playing Heroes & Generals
 DRIVER VERIFIER

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
My System SpecsSystem Spec
04 Jun 2017   #7
dvsazn

Windows 7 x64 Pro
 
 

I was playing today and my machine BSOD'ed on me again. So I finally got around to running driver verifier and after the reboot to enable it pretty much BSOD'd on me right away when Windows was loading. Restarted back into safe mode to disable verifier.

Here's the last two dump files. Attached.



Quote   Quote: Originally Posted by axe0 View Post
Let's hope that is enough for 8+ passes
To be safe, IF requested please run the test again.






BSOD - Playing Heroes & Generals Diagnostic Test BSOD - Playing Heroes & Generals
 DRIVER VERIFIER

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


Attached Files
File Type: zip COREI7-Sun_06_04_2017_232219_73.zip (2.13 MB, 1 views)
My System SpecsSystem Spec
05 Jun 2017   #8
axe0

Windows 10 Pro
 
 

Driver verifier did cause the crash, but also not.
In driver verifier there are standard checks, these checks are always enabled on all 3rd party drivers although rarely a crash occurs by one of these checks.
Since driver verifier did not cause the crash with user-specified checks it is assumable either of the standard checks caused the crash.

Please keep driver verifier running
My System SpecsSystem Spec
Reply

 BSOD - Playing Heroes & Generals




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