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BSOD while viewing 1080P video
My laptop is experiencing blue screen events, about four so far. I have attached four pics of error messages and the BSOD .zip file. My comments below are regarding these BSOD occurrences. My laptop specs have been revised as Seven Forums instructions. Let me know if further info is required.n This blue screen issue is my first.
1. Blue screen seems to occur when playing video in 1080p resolution, have ATT 18 MBPS digital service and NVIDIA GeForce GT 540M graphics card.
1.1. Blue screen message has occurred about four times. At each occurrence the blue screen message is not displayed for enough time to read or take a screen shot.
1.2. The problem event log message was photo’d and the three .jpg files are attached.
2. About the same date I started receiving a message “Failed to connect to a windows service”. A .jpg of this message is also attached. The desktop changes to a different, simpler appearance. All icons are pushed to the left.
3. Bitdefender system scan will run for hours, maximum time is 77+ hours. This may be due to the Toshiba ECO power savings settings and file size needs more time to complete before hibernating.
3.1. On May 13, 2017 changed HHD to always on, Scan time has decreased and usually remains from 0.78 hours to 1.84 hours.
3.2. After a blue screen event, one Bitdefender system scan ran for 3.78 hours (after changing HHD to always on). Total number of files increased from 425600 files to 1028915 files, then back to 461900 files at the next evening’s system scan.
3.3. The increase in number of files and increased time for system scan seem to be related to the blue screen, and creation and save of the dump file.
4. The submittal file was created using the Seven Forums instructions for BSOD posting and no other postings have been created for this issue.