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Windows 7: Win 7 64bit BSOD at shut down - cannot generate BSOD using tool

23 May 2017   #1
p23185

Windows 7 Ultimate x64
 
 
Win 7 64bit BSOD at shut down - cannot generate BSOD using tool

I built a new ASUS X99-E-WS desktop but went backward and installed my OS of choice Win 7. Most things worked find and/or have been fixed during the past week of loading sw programs and troubleshooting bugs. Later in the day yesterday I added the ASUS ultilty for fanXpert which appeared to work. Restore was set up for the C:\ drive on day one and many restore points have been created with Win updates and adding SW.

Last night it shut down properly (or so I thought) This morning I had no video from my surviellance camera (composite RCA plug input via a Hauppauge ImpactVCB, model 71200 PCIe card). I then tried using my alternate connection a old Sony camcorder with RCA composite video in and firewire out. The win 7 machine did not have access via the microsoft input on ispy. When restarting the first two times, I had to use the reset button. The third time I let it sit there for what seemed like 10 min which ultimately resorted to a BSOD. I downloaded the dump tool and ran it and it got to one of the further steps and stopped which yielded yet another BSOD.

After going into another start I tried to go back and use restore to back out what was added late in the day yesterday - RESTORE REPORTS IT IS SHUT OFF. I reset it for C:\ drive but it reports NO RESTORE POINTS HAVE BEEN CREATED ON YOUR COMPUTER SYSTEM DRIVE.

Any suggestions?


My System SpecsSystem Spec
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23 May 2017   #2
axe0

Windows 10 Pro
 
 

What is the BSOD error code?
My System SpecsSystem Spec
23 May 2017   #3
p23185

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by axe0 View Post
What is the BSOD error code?
I was unable to open the debug tool as it crashed again. After the last reboot and since restore has been set to "OFF" by something, I went into the programs in control pane and sorting by date installed noted that there were THREE items I installed late on Monday
1) the ASUS Suite 3 (I was looking for fan expert)
2) ASUS version of CPUID
3) some version of .net something or other

I deleted all of them and am not back to normal with all video setups restored
My System SpecsSystem Spec
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23 May 2017   #4
axe0

Windows 10 Pro
 
 

What is the BSOD error code?

When your system crashes, a true BSOD, it shows an error code, without the error code troubleshooting is useless because there is no clue if we're even close.
My System SpecsSystem Spec
23 May 2017   #5
axe0

Windows 10 Pro
 
 

I understand you can't run the DM Log Collector, but you can give the information that I ask.
My System SpecsSystem Spec
27 May 2017   #6
p23185

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by axe0 View Post
I understand you can't run the DM Log Collector, but you can give the information that I ask.
Hopefully there are two txt files attached as saved by the BlueScreenView program/app. I am not sure I saved the appropriate lines of data in the BlueScreenView file, as there didn't appear to be a way to save the entire file - OR are you asking for the dmp files themselves?


Attached Files
File Type: txt 27 may 2017 1st BSOD.txt (179.3 KB, 1 views)
File Type: txt 27 may 2017 2nd BSOD.txt (180.3 KB, 1 views)
My System SpecsSystem Spec
27 May 2017   #7
SCANNERMAN777

Windows 7 Ultimate, Windows 8.1 Pro, Linux Mint/Cinnimon (Triple Boot)
 
 

There is a chance that some of that older hardware might not work with your X99 mobo (i.e. Hauppauge) Have you tried physically disconnecting the peripherals and giving it a reboot?
My System SpecsSystem Spec
27 May 2017   #8
axe0

Windows 10 Pro
 
 

AFAIK, those files are listing drivers only, not the actual BSOD error code.

If you are able to boot the system, follow Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums
My System SpecsSystem Spec
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 Win 7 64bit BSOD at shut down - cannot generate BSOD using tool




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