BSOD due to Atikmpag.sys and infinite loop of display drivers!

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  1. axe0
    Posts : 7,050
    Windows 10 Pro
       New #11

    There is the possibility that left behind files, or files that couldn't be deleted, are running.
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #12

    Once you have used IObit (any program) you are in a world of hurt.

    Many have had to do a Clean Install just to get completely away from anything IObit.

    Jack
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  4. MrCode
    Posts : 14
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #13

    Well, I shutdown my laptop for a few hours then turned it back again in hopes that it might start running again, and it did.

    Is there any other way to remove any remnants of the IObit files other than doing a clean install of windows?

    It seems that SmartDefragDriver.sys is still lingering within my system. Is there a safe way of removing this?

    Thanks.

    P.S. - Ok, after browsing the internet for a few mins, the laptop once again decided to restart on its own, and yet again, the laptop can't get past the windows logo without restarting.

    Last edited by MrCode; 08 Jul 2017 at 14:24.
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #14

    You may be able to use Revo Uninstaller to scan for any files related to IObit and remove them.

    Be aware, it may include the registry too. Careful scan the list Revo provides before performing any actions. If you're not sure about the list upload a photo or screenshot of the list.
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  7. MrCode
    Posts : 14
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #15

    It seems that SmartDefragDriver.sys is still lingering within my system. Is there a safe way of removing this?

    As mentioned already, I've already installed all IObit related software; it's just that the SmartDefragDriver.sys is still there and may be causing problems.

    The Revo Uninstaller cannot find any programs that are related to IObit.
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  8. MrCode
    Posts : 14
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #16

    Ok, I found a way to delete the file.

    I reinstalled a fresh set of drivers, but the problem is still existent. Every time I restart the laptop, it would just sit there on the windows logo screen then restart again.

    However, if I uninstall the drivers completely and try to boot the computer up again, it works. It seems like there's an issue with the display drivers or the software itself.

    I would appreciate further assistance, please.
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  10. MrCode
    Posts : 14
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #17

    I would appreciate further assistance, please.
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  11. axe0
    Posts : 7,050
    Windows 10 Pro
       New #18

    I forgot that the functionality required for left behind removal, after the program has already been removed, is only available in the Pro version

    As Layback Bear has said, your best shot is a clean install.
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  12. MrCode
    Posts : 14
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #19

    I've been trying desperately to find my windows CD, but it's been no use.

    I guess I'll need to take this laptop to a good friend that has a win7 copy or to a repair shop.
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  13. MrCode
    Posts : 14
    Windows 7 Ultimate x64 SP1
    Thread Starter
       New #20

    Ok, I got my hands on a full version of win7 iso.

    Is there a safe ISO program which I can use to mount and run the windows repair/installation?

    Thanks.
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