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Windows 7: Unknown BSOD earlier today

12 Jun 2017   #1
ComputerTech07

Windows 7 Professional
 
 
Unknown BSOD earlier today

Hello again all,

I received an unexpected shutdown sometime earlier today but was away from my system when it occurred. I should note that I have multiple anti-virus and anti-malware programs, along with a cleaner program currently running on my system (HitmanPro, Malwarebytes, McAfee Livesafe, and CCleaner). Aside from HitmanPro, all have real time protection enabled.


As always, your input would be most helpful. I have also attached the dump file as well. Thanks again, everyone!




Attached Files
File Type: zip FAMILYROOM-Mon_06_12_2017_Dell XPS 8700.zip (1.99 MB, 1 views)
My System SpecsSystem Spec
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15 Jun 2017   #2
axe0

Windows 10 Pro
 
 

Ccleaner may advertise itself partly as a security program, because it can remove files and programs from malware, but it isn't actually a security program

Check Dell for bluetooth driver updates, or reinstall the drivers.
My System SpecsSystem Spec
15 Jun 2017   #3
ComputerTech07

Windows 7 Professional
 
 

Quote   Quote: Originally Posted by axe0 View Post
Ccleaner may advertise itself partly as a security program, because it can remove files and programs from malware, but it isn't actually a security program

Check Dell for bluetooth driver updates, or reinstall the drivers.
Thank you for the reply, axe. I kind of figured that to be the case. Even though CCleaner is a good program, I did end up uninstalling it out of fears that the "monitoring" system would put too much load on my system. Since then, however, I have not experienced any unexpected shutdowns, so for now, I will rule CCleaner as the cause.

I will still check for driver updates, though. Thanks again!
My System SpecsSystem Spec
.

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 Unknown BSOD earlier today




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