BSOD, just using Edx.com on internet explorer or Chrome,


  1. mkamalakkannan
    Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    BSOD, just using Edx.com on internet explorer or Chrome,


    I have been encountering the BSOD since Saturday, I enrolled for a course on Edx.com and started viewing it on chrome initially when the first BSOD event occured, I assumed that the browser is unstable and used explorer, but the same happened with explorer too.
    When the BSOD happened, I was not running other softwares, just listening to lecturers on Edx.com. Not sure if it has something to do with that site.
    Attached zip file has the data collected by dm log collector
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi mkamalakkannan,

    Sorry for the delay.
    Are you still in need of help?
      My Computer
    Quote Quote

  4. mkamalakkannan
    Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    Yes, I am still in need of help.
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Check Dell for BIOS updates.

    Remove Symantec/norton temporary and use Microsoft Security Essentials as alternative.
      My Computer
    Quote Quote

 

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