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Windows 7: BSOD, just using Edx.com on internet explorer or Chrome,

18 Jun 2017   #1
mkamalakkannan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD, just using Edx.com on internet explorer or Chrome,

I have been encountering the BSOD since Saturday, I enrolled for a course on Edx.com and started viewing it on chrome initially when the first BSOD event occured, I assumed that the browser is unstable and used explorer, but the same happened with explorer too.
When the BSOD happened, I was not running other softwares, just listening to lecturers on Edx.com. Not sure if it has something to do with that site.
Attached zip file has the data collected by dm log collector


My System SpecsSystem Spec
.
21 Jun 2017   #2
axe0

Windows 10 Pro
 
 

Hi mkamalakkannan,

Sorry for the delay.
Are you still in need of help?
My System SpecsSystem Spec
21 Jun 2017   #3
mkamalakkannan

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes, I am still in need of help.
My System SpecsSystem Spec
.

24 Jun 2017   #4
axe0

Windows 10 Pro
 
 

Check Dell for BIOS updates.

Remove Symantec/norton temporary and use Microsoft Security Essentials as alternative.
My System SpecsSystem Spec
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 BSOD, just using Edx.com on internet explorer or Chrome,




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