Getting MULTIPL BSODS on Windows startup, then the PC acts normal


  1. Posts : 2
    Windows 7 64-bit
       #1

    Getting MULTIPL BSODS on Windows startup, then the PC acts normal


    I've been getting reoccurring BSODS for the past couple of weeks almost every time the PC is booted up. It will enter windows, then either get a BSOD after about 2-3 minutes or freeze up. This will happen once or twice, and afterwards the PC will go on working for hours on end normally. Even though it is ancient, it sill browses the web, plays games etc without fault, even after the BSODS have started to appear. I haven't encountered any which i could strictly attribute to running a specific application which might cause strain on the hardware.
    The BSODS are very varied - cache manager, kmode exception not handled, bad pool header, system service exception, bad pool caller, unexpected kernel mode trap.
    It's been going on for a couple of weeks with varying frequency. I'd get one or two for a week straight, then none four days in a row, then a couple per day again. All of the descriptions I've read about these BSODS suggest that the culprit might be a device driver that's acting up, but I haven't managed to find out what that might be.It's gotten worse yesterda and today, and would even freeze up during windows bootup, while the bios was checking the memory or going through the disk drives.


    It happens at random, always when I start the PC and boot into windows. Safe mode doesn't seem to be affected, but since it sometimes doesn't crash straight away when i go into windows normally, I can't be 100% sure.


    I ran memtest on the memory and everything was fine
    I ran chkdsk /r. It found two small bad sectors, but it didn't fix the problem
    I wanted to do a system restore, but had no points prior to when this started happening.
    I've installed bluescreenviewer to see what the BSODS were about, and each time it says that ntoskrnl.exe is at fault, but that's obviously too vague.


    Any help would be appreciated as I'm slowly but surely losing my mind over this.

    EDIT: I just saw that horrible title, I'd change it if I could. My apologies.
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi BSODssuck,

    please run this tool copy/paste the output

    http://go.microsoft.com/fwlink/?LinkID=52012

    I don't see an anti-virus.!!

    suggest you pick one and perform a Full scan.


    Roy
      My Computer


  3. Posts : 1,363
    Win7 pro x64
       #3

    BSODssuck said:
    It's gotten worse yesterday and today, and would even freeze up.... while the bios was checking the memory or going through the disk drives.
    that's failing hardware, as it can't be windows or drivers if the bios is ever unstable. I'd replace the motherboard if you can't otherwise figure it out after much longer
      My Computer


  4. Posts : 2
    Windows 7 64-bit
    Thread Starter
       #4

    torchwood said:
    Hi BSODssuck,

    please run this tool copy/paste the output

    http://go.microsoft.com/fwlink/?LinkID=52012

    I don't see an anti-virus.!!

    suggest you pick one and perform a Full scan.


    Roy
    Hey, thanks for trying to help. Here's the copy of the info you requested:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {27974D3F-1AD8-422F-B41B-323318E7AA07}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.160408-2045
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{27974D3F-1AD8-422F-B41B-323318E7AA07}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2758171302-657044037-2983934609</SID><SYSTEM><Manufacturer>Unknow</Manufacturer><Model>Unknow</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20081104000000.000000+000</Date></BIOS><HWID>0F0A3C07018400FA</HWID><UserLCID>041A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1050-7601.0000-0142013
    Installation ID: 007391171243498473916890921551229290423110059935793434
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 22.6.2017. 19:54:04
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:14:2017 15:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GFkz3cWSCSyk4DJKBby5ESSGuzkW6RmwpIqhQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ECSSYS        NVDAACPI
      FACP            ECSSYS        NVDAACPI
      HPET            ECSSYS        NVDAACPI
      MCFG            ECSSYS        NVDAACPI
      SLIC            HPQOEM        SLIC-WKS



    Also, and I'm not sure on this one since I only ran safe mode 2 times, the issue migh be coming froma faulty network driver. Earlier today I went into safe mode with networking hoping to at least try and get some work done through that without all the crashing. As soon as i entered safe mode, boom - system service exception BSOD.

    About half an hour ago I went into normal safe mode without networking, and it was stable. In there I uninstalled nvidia nforce PCI system management and ethernet drivers, cleaned out everything from the registry etc. I restarted the pc in safe mode, and the pcie drivers reinstalled themselves automatically. Then i went and reinstalled them again, and installed the ethernet driver. Currently I'm in normal mode and didn't have any BSODS... yet. This isn't over by a long shot, but I hope I'm going in the right direction.
    Last edited by Brink; 22 Jun 2017 at 13:40. Reason: code box
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Roy is resting so I took a look at you log and found a problem

    From your log.

    ><Date>20081104000000.000000+000</Date

    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    SYSTEM><Manufacturer>Unknow</Manufacturer>
    You have a OEM SLP install date of 2008. Windows 7 didn't come out until 2009. Which means the OEM manufactures could not of install Windows 7 on this computer.
    All OEM/SLP are installed by the manufacture of the computer.

    You are using a HP OEM/SLP COA key on a Unknown motherboard which also isn't done by HP.

    This is what the OEM/SLP key was used on from the factory.

    Code:
    Win 7,Ultimate,HP,XXXXX-OEM-8992662-00010
    What all this means; is your install of Windows 7 on this computer is counterfeit.

    The way to solve this problem is buy a legal copy of Windows 7 with the proper matching COA key and do a Clean Install.


    Jack
      My Computer


 

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