Hello
I'm not sure when this happens,Or what exactly I was doing the same hour. BlueScreen error popup With the following information:
BCCode: 9f
BCP1: 00000003
BCP2: 84B0B7F0
BCP3: 82B40AE0
BCP4: 877B48E8
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1
Bucket: 0x9F_3_IMAGE_rasl2tp.sys
I'd be happy if someone can help me diagnose the problem.
u could see if u get any clues as to wots happening from this thread in our sister site: unexpected shutdown to bluescreen - Vista Forums
Here's a link to a brief description of the error message: Troubleshooting Windows STOP Messages
Most often these are caused by corruptions in the video drivers - but recently we've seen more of these errors from other hardware.
The Bucket section of the report that you posted refers to rasl2tp.sys
This is the RAS L2TP mini-port/call-manager driver which is a part of Windows
Since it's a part of Windows, we assume that it's not at fault (because of the System File Checker (SFC.EXE) function of Windows) - but it leads us to your networking sub-system.
So, I'd first update your networking drivers and carefully check for any network aware applications that also may be running (as they often load networking drivers of their own).
For further info, please go to C:\Windows\Minidump and zip up the files located there. Then upload the .zip file with your next post.
FYI - this is an IRP issue, and I'm going to try something new to track the module that's involved in the IRP (from the crash dump section of Windows Internals that I just got in the mail yesterday).
I always get a bluescreen when i try to shut down my computer in anyway, even sleep makes it blue screen
I don't often trust Windows Update for drivers. Usually they'll only inform you of drivers that've been submitted to them by the system manufacturers (HP, Dell, etc).
I always update my drivers from the manufacturer of the hardware component's website. In this case (presuming that you're using a 32 bit version of Win7) you can get Win7 drivers from: Realtek
Get either:
Win7 Driver
or
Auto Installation program
Support Win7 32/64
Will get to the dump file in the next couple of hours - the wife's got me doing stuff around the house right now
I'm on the 7100 RC build atm, i might upgrade to a newer version which might fix teh problem. Which is best to upgrade to?
Had a break - but no result from the !irp command - no symbols available for ntoskrnl prevented the analysis. Gotta run - more to follow....
Last edited by usasma; 09 Jul 2009 at 12:48.
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