Win7 x64 - BSOD prior to & now after clean install.


  1. dasped
    Posts : 2
    Windows 7 Ultimate 64 bit
       New #1

    Win7 x64 - BSOD prior to & now after clean install.


    Hi all, started getting BSOD a few weeks ago so decided to go for a clean install - Win 7 Ultimate x64 two days ago. The BSOD seems to occur within a few minutes of initial boot then affects rebooting capabilities.

    I have run all windows updates to current. All 200+ of them!

    On first (and only) BSOD since clean install, check disk ran and removed / cleaned some elements.

    I have also noted that after check disk and restart. Google Chrome will not open.

    Here is the windows info of the crash:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041287
    BCP2: 0000000000000080
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    .dmp file is attached. (Tried to zip but it failed to rename part of it so had to go with full rar.)

    I'd truly appreciate somene taking a look as I truly have no idea what I'm looking for. Thanks in advance.
    Last edited by dasped; 26 Jun 2017 at 11:37.
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  3. dasped
    Posts : 2
    Windows 7 Ultimate 64 bit
    Thread Starter
       New #2

    Restarted and found that chrome would not load. Seems like the chkdsk fixes has directly affected it. Deleted chrome via control panel and have tried to re-install. Mozilla says download failed but leaves .exe in downloads folder. The chrome .exe will not run, warning related to x32 bit, got another BSOD before I had chance to note.

    Tech Info:
    Stop: 0x0000003B (0x00000000c0000005, 0xfffff96000177018, 0xfffff8803E7FCA0, 0x0000000000000000)
    Win32K.sys - Address fffff96000177018 base at fffff960000c0000, datestamp 591sf64b

    I tried a system restore and chrome taskbar icon back but still not working.

    I might add at this point that whilst problem is listed as BSOD and I have had some (as above), many times I just see digital screen lines then immediate shutdown.

    Been up and running again for the last 10mins without BSOD but am quite certain I've not seen the end of it.
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  4. axe0
    Posts : 7,050
    Windows 10 Pro
       New #3

    Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums
      My Computer
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  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Do this as requested by axe0 and post the log in a new post. Do Not add it to a post.
    The tutorial request a .zip file.

    Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

    Jack
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