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Windows 7: Reoccurring BSOD: Bugcheck 0x00000027 RDR_FILE_SYSTEM csc.sys

29 Jun 2017   #1
crtlaltdel

Windows 7 Professional x64
 
 
Reoccurring BSOD: Bugcheck 0x00000027 RDR_FILE_SYSTEM csc.sys

Hi All, I'm new in this forum and would like to ask for your assistance.

Previously, I have a client who have been experiencing multiple/several times a week (in some instances a day) encountering BSOD: Bugcheck 0x00000027 RDR_FILE_SYSTEM csc.sys. In addition to this, the computer is having a hard time to turn off or do shutdown - Client had to manually power off (press the power button) the computer.

I've already did the following troubleshooting steps and didn't help at all to solve the issue.
- Performed Windows Update, CHKDSK, System File Checker, Memory Test
- Updated drivers (using Lenovo System Update tool)

We've already performed a clean installation of Windows (re-format/re-install) and somehow the error occurred again.

The Client has now a new computer and it still encountered the same BSOD error.




Attached Files
File Type: zip SGSINL030-Thu_29_06_2017_115338_05.zip (1.13 MB, 3 views)
My System SpecsSystem Spec
.
02 Jul 2017   #2
axe0

Windows 10 Pro
 
 

Hi crtlaltdel,

Do you still need help?
My System SpecsSystem Spec
02 Jul 2017   #3
crtlaltdel

Windows 7 Professional x64
 
 

Yes! Any thoughts on my error.

I've been trying my best to solve the issue unfortunately no good at all. Client still problems to properly shutdown the computer.
My System SpecsSystem Spec
.

05 Jul 2017   #4
axe0

Windows 10 Pro
 
 

Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Lenovo. Be sure to ONLY install the drivers using custom/advanced options.
My System SpecsSystem Spec
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 Reoccurring BSOD: Bugcheck 0x00000027 RDR_FILE_SYSTEM csc.sys




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