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Windows 7: BSOD Seems to be When Opening Microsoft Office 2013 Products.

29 Jun 2017   #1

Windows 7 Professional 64 bit
BSOD Seems to be When Opening Microsoft Office 2013 Products.

Attached is my dm log zip
Please help.
Seems to happen frequently after I installed MS Office 2013

My System SpecsSystem Spec
02 Jul 2017   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome hthomos mate first up please follow this


Nowbefore we can help we do need to know what is in your machine soplease do this System Info - See Your System Specs

oreither enter the specs of your system in your forum profile the specswill appear when we click on that little box bottom left of the postscreen it is for me the preferable option as it is easy. As you mayappreciate it is very hard when you donít know what one is workingwith for example a diesel or petrol engine.

(pretypedto save time)
BugCheck D1, {fffff8800828e638, 2, 8, fffff8800828e638}
*** WARNING: Unable to verify timestamp for MijXfilt.sys
*** ERROR: Module load completed but symbols could not be loaded for MijXfilt.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
Now this is the second tiem I have seen this problem in as many days so are you using a an X box controller that is motion joy one?? and the Bugcheck D1 is to do with the RAM so all I can suggest for the moment is update the driver for that X box or uninstall the contrloller altogether and please do this


Nowto make absolutely we are on the same page the memtest linked here istheonly onewe recommend andit MUST be run for at least 8 passes oryou may as well not bother. It is rather lengthy and best left for adowntime for that machine - overnight is good. Having said that youcan stop the test if errors show up while you are around and then itis a matter of tracking down the bad stick of RAM. RAM - Test with Memtest86+
My System SpecsSystem Spec
03 Jul 2017   #3
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

The first problem I see is it appears to be a counterfeit installation of Windows 7

From you log.

Original Install Date: 4/11/2012, 1:12:26 PM
System Boot Time: 6/29/2017, 2:49:54 PM
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3401 Mhz
You are using a Dell OEM/SLP COA key on a Gigabyte retail motherboard.

Win 7,Ultimate,Dell,XXXXX-OEM-8992662-00400

My System SpecsSystem Spec


 BSOD Seems to be When Opening Microsoft Office 2013 Products.

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