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Windows 7: BSOD At random times, mostly when playing games, ATIKMDAG.sys

03 Jul 2017   #1
PubeEssence

Windows 7 Home Premium 64 bit
 
 
BSOD At random times, mostly when playing games, ATIKMDAG.sys

Hi everyone,

I've posted on this fourms about a year ago since it happened once before and somehow fixed it. I have recently upgraded my GPU from a R9 270x to a R9 580 (around 2 months ago). I made sure to remove all GPU drivers before installing my new GPU and installed all the new drivers afterward.

My computer has always BSOD'd occasionally, sometimes it happens a lot but for a period of around 7 months I did not encounter any. Over the past few days however, I've been constantly having blue screens, mostly while in game but sometimes even when doing other things. I have no idea whats wrong and think I might need to clean install windows. Any suggestions would be much appreciated.




Attached Files
File Type: zip GEORGE-PC-Mon_07_03_2017__02858_24.zip (1.82 MB, 2 views)
My System SpecsSystem Spec
.
04 Jul 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome PE mate there is a dump in the second load of files that indicate there is something wrong with the Logitec camera and I am assuming you have one

Code:
BugCheck 1E, {ffffffffc000001d, fffff88004a1dbd2, 0, 200}
*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
The bugcheck 1E I am not sure what that is relating to but suspect the memory but first I would update the driver for that camera
My System SpecsSystem Spec
04 Jul 2017   #3
PubeEssence

Windows 7 Home Premium 64 bit
 
 

Thanks for the response, I have installed the newest driver for my Logitech webcam. Can't believe that was making my computer BSOD. Will keep you posted if I get more blue screens
My System SpecsSystem Spec
.

04 Jul 2017   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well it is showing up as a fault in it's system if you like you can check it yourself by going here and looking for the .sys I put in red. http://www.carrona.org/dvrref.php#L look down the L listings sna dyou will find that reference to it .
My System SpecsSystem Spec
04 Jul 2017   #5
PubeEssence

Windows 7 Home Premium 64 bit
 
 

Quick question, is there a reason why my bluescreen view is not showing up any of my recent BSODs?
My System SpecsSystem Spec
05 Jul 2017   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

I am not sure what you mean because there was only three to look at. No it could be that you have used a cleaner like CCleaner or use disk cleanup to tidy up the machine and it has got rid a of a lot of them.

Try resending them and lets see if there maybe has been a glitch.
My System SpecsSystem Spec
05 Jul 2017   #7
PubeEssence

Windows 7 Home Premium 64 bit
 
 

Windows started creating minidumps here and I received the atikmdag.sys one that I always get. Here it is.


Attached Files
File Type: zip GEORGE-PC-Wed_07_05_2017_174713_28.zip (1.90 MB, 2 views)
My System SpecsSystem Spec
06 Jul 2017   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok George my friend now this is a common dump error and the usual fix isto uninstall the Catalytic Control Centre and run the GPU on it'sdriver alone .



Code:
BugCheck 3B, {c0000005, fffff8800f22cbc9, fffff880038f4780,0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
***ERROR: Module load completed but symbols couldnot be loaded for atikmdag.sys
***** Kernel symbols areWRONG. Please fix symbols to do analysis.
http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

I would be tempted myself others may not agree to run these too after the fix is tried.

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch and if this does not makeany improvement then just run this switch instead /r in the commandline as per Option2

Runthese in safe mode and the sfc often best run for two to three runs –you can leave out the /r switch in ckdsk if you feel it not necessary
My System SpecsSystem Spec
06 Jul 2017   #9
PubeEssence

Windows 7 Home Premium 64 bit
 
 

I dont think I have Catalytic Control Center anymore, it upgraded to AMD Software, should I remove that instead?
My System SpecsSystem Spec
06 Jul 2017   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm just where did you look for the CCC and if it isn't in the Control Panel might be worth a look in the registry see my pic

Now BEFORE you do anything with this please do this

Registry - Backup and Restore
My System SpecsSystem Spec
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 BSOD At random times, mostly when playing games, ATIKMDAG.sys




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